What do you mean by abnormal text messages and credit card transactions from the bank?

Indicates that the credit card has been in a state of risk control.

The credit card transaction is abnormal. The bank sends a text message to remind users that the credit card is in a risk control state, and users need to use the card according to regulations. For example, don't swipe your card on POS machines that skip codes, don't swipe your card at suspicious businesses, and try to keep the diversity of consumption. Only in this way can it help to lift the bank's risk control.

The credit card transaction is abnormal, which may be caused by the following reasons: the bank payment channel is being maintained and upgraded; The credit card is overdue and the card is frozen; The current transaction is risky, and the bank refuses the user to pay by credit card; Card damaged or demagnetized; Consumer business is marked as suspicious by banks.

The abnormal situation of credit card transaction may be that as long as POS documents are not printed successfully, the transaction is regarded as unsuccessful, but it does not include paper jam or paper shortage. When the transaction is unsuccessful, you should check the card status and account balance to confirm whether the card status is normal and whether the unsuccessful consumption amount is recorded. If the card status is abnormal, the reason should be inquired; If the consumption amount has been recorded, you can ask the credit card center to assist in the inquiry and recall the unsuccessful consumption amount. If the credit card transaction is abnormal and the user can't judge the reason, he can directly call the customer service hotline of the issuing bank and ask the manual customer service to help the user solve the problem.

Matters needing attention in the use of bank cards

Replace the magnetic stripe card with an ic chip card in time, which is safer and less likely to be copied and stolen.

Clean up bank accounts that have not been used for a long time in time, and put an end to renting, lending or selling personal accounts.

Reasonable opening and use of bank cards, distinguish between large investment cards and daily small consumption cards.

Pay attention to personal information, especially key information such as ID card information and account password, and don't disclose it at will. If it is leaked, call the official customer service hotline of the bank at the first time and ask the bank to freeze the account to ensure that the bank card cannot be billed again.

Beware of unknown links and phishing websites, don't scan QR codes of unknown origin, and don't take advantage of scanning QR codes to accept small gifts on the street.

Pay attention to the safety precautions of ATM transactions, ensure your own safety before the transaction, check whether other abnormal devices are installed around the ATM, concentrate on the operation during the transaction, do not accept "goodwill help" from strangers, remember to shield the password, and contact the official customer service of the bank in time if the account is incorrect. Don't throw away the transaction slip after the transaction, and protect your personal information.