Why can’t my mobile phone receive text messages from Xiaoxuntong but always receive text messages saying that you ordered some business of a certain company?

In the first step, you need to call the customer service number of your corresponding telecom operator (China Mobile: 10086, China Telecom: 10000, China Unicom: 10010) to consult the customer service staff whether your mobile phone number has subscribed to the school newsletter If not, you will definitely not receive the information. If you have ordered, then go to the second step.

The second step is to call the customer service number of the Xiaoxuntong service company that serves you. Generally, the customer service of the operator has the customer service number of the Xiaoxuntong service provider. Ask them if they have sent messages to your mobile phone. If no messages are sent even though the service is activated, it means that the service fee of your mobile phone is only deducted, but you do not really enjoy the service. Either ask them to cancel the service and refund the fee. (If your fee has been deducted), either ask them to start serving you; if the service has been activated, then go to the third step.

The third step is to ask them to check the specific time and content of sending the message for you, and confirm whether the message was sent successfully. If the message is sent successfully but you haven't received it yet (this situation generally does not happen, either it was not sent successfully or it was not sent), ask them to test the message you sent to see if it can be received normally. If the delivery was unsuccessful, ask them why it was unsuccessful and use different solutions for different reasons.

The fourth step can be solved by changing mobile phones, deleting inboxes, etc.

Under normal circumstances, there are so many problems. If you still can't receive it normally, you can only change another mobile phone card. You can go to the telecom operator's business hall to apply for a new card or directly change the number.