What if oppo mobile phone wechat can't receive the information?

Messages from WeChat are not displayed, which is generally caused by abnormal settings, such as WeChat settings, notification switch, power saving mode and do not disturb mode. You can try the following methods for troubleshooting.

The steps are a bit cumbersome. It takes about 3 minutes to finish reading, but it can help you solve the problem effectively. Please wait patiently!

Check whether the following functions are set: 1. Do not disturb driving: Do not disturb driving when the mobile phone is turned on. In driving mode, WeChat has no prompt sound or vibration, so you can exit driving mode and continue.

2. Game space: the mobile phone sets a shielding notice in the game space. When playing a game, WeChat has no prompt sound or vibration, so you can quit the game or turn off the shielding notification switch to resume.

To turn off the screening notification method: click the mode icon and the screening notification icon at the bottom of the game space.

3. Notify Do Not Disturb: If Notify Do Not Disturb is turned on, the notification bar will prompt that Notify Do Not Disturb has been turned on, and click Cancel to resume.

4. Full-screen game: In full-screen game, there is no message notification and incoming call notification. You can check whether message screening and incoming call screening are turned on in the game center.

If the above functions are not set, please troubleshoot as follows: Step 1, please go to Settings > About Phone > ColorOS Version to check and remember your phone system version.

Step 2, please confirm whether there is no notification of using data traffic, or whether there is no notification of data traffic and WLAN.

1. If there is no notice of using data traffic, but there is a notice of using WLAN, you can try the following methods to view it: 1, turn on the data available in the background, turn off the mobile data: phones with ColorOS 7 and above, and press and hold the WeChat icon to enter "Application Information >; Traffic usage ",turn on using background data, and turn off disabling mobile data.

ColorOS 6-6. 1.2 mobile phone: long press the wechat icon to enter "application information >"; Traffic usage ",open the data that can be used in the background, and then enter" Network Permissions >; Open WLAN and mobile data ".

ColorOS version 5-5.2. 1 mobile phone: long press the wechat icon to enter "application information >"; Traffic usage > network rights > open WLAN and mobile data ".

2. Turn off the provincial traffic: phones with ColorOS 7 and above: enter "Settings >"; SIM card and traffic management >: traffic management > traffic saving ",and turn off traffic saving.

ColorOS version 5.0-6. 1 mobile phone: go to settings > dual card and mobile network > traffic saving, and turn off traffic saving.

2. If there is no notification of data traffic and WLAN usage, or you are not sure whether there is no notification, you can try the following methods for troubleshooting: 1. If Application Hiding is turned on, turn off Application Hiding. Path: settings > privacy (security) > apply encryption > enter privacy password > select application > turn off the enable password verification switch.

2. Turn on the new message reminder switch in WeChat. The path is "wechat > me > settings > new message reminder > receive new message notification".

3. enter notification management, and the path is: "long press wechat icon > application information > notification management".

(1) Turn on the license notification switch.

(2) Turn on the new message notification (other notifications, audio and video call invitation notifications) switch.

(3) Turn off the notification switch set to unimportant/turn off the switch moved to the bottom of the notification.

A. the mobile phone path of coloros11and later versions: "long press wechat icon > application information (application details) > notification management > new message notification (audio and video call invitation notification) > set as unimportant notification".

B.coloros version of the phone path: "long press the wechat icon > application information > notification management > close and move to the bottom of the notification".

4. Enter the power management. The path is: "long press wechat icon > application information > power management".

(1) On allows the application to start itself.

(2) Opening allows waking up the front desk.

5. Cancel disabling mobile data and WLAN, and enable data that can be used in the background. The path is: "long press wechat icon > application information > traffic usage".

6. Turn off traffic saving, and the path is "Settings >"; SIM Card and Traffic Management >: Traffic Management > Traffic Saving. "

7. If you log in to WeChat on the iPad/ computer, you can click "WeChat login notification" on the main interface of WeChat to cancel the "phone mute" or quit the login attempt.

If the above methods can't solve your problem, I suggest you back up your mobile phone data and uninstall the WeChat reinstallation attempt.