What's the phone number of the airline?

24-hour manual customer service for air tickets: 059-5232 1-62 13.

Airline refund regulations are different, but most of them deduct the handling fee according to the time of refund and the class of cabin.

1, including 168 hours before the scheduled flight departure time, 5% for class C/D/Z/I/Y, 0% for class B/H/K, 20% for L/M/X and 40% for class V/N/A/U/T.

2. Before the estimated departure time of the flight 168 hours, excluding the first 72 hours, the handling fee of 5% will be deducted in the C/Y cabin.

3. 72 hours before the scheduled departure time of the flight does not include the first 4 hours, and the handling fee will be deducted for cabins C and Y 10.

4. Excluding the four hours before the scheduled departure time of the flight, after the departure time, the handling fee of 10% will be deducted from cabin C and 20% will be deducted from cabin Y. ..

5. The product cabin shall be implemented according to the product rules, and the overrun cabin W shall be implemented according to the Y cabin rules.

Precautions for ticket refund:

1, the time of refund is different, and the handling fee charged for refund is also very different.

2. Some airlines take 48 hours before take-off, instead of 72 hours like Hainan Airlines, especially the difference of refund fees before and after take-off.

3. The earlier the ticket is refunded, the less the handling fee will be deducted, and the ticket with large discount may not provide refund or change service.