What should I do if my mobile phone cannot receive the bank verification code?

If you are using a Huawei mobile phone and cannot receive the SMS verification code from the bank, you can troubleshoot through the following methods:

1. Restart the network

Possibly It is the network delay or server communication delay that causes the inability to receive text messages. You can try turning airplane mode on and off to trigger text messaging over the network again.

2. Check whether the number is set to be blacklisted

You can check whether blocking of strange text messages is set up in harassment interception and whether the number is added to the blacklist. If so, please turn off the function of blocking strange text messages and remove the number from the blacklist as needed.

3. Set the system’s built-in “Message” application as the default application

(1) In order to protect your payment security and account security, the system prohibits third-party applications from obtaining the information you receive verification code SMS. It is recommended that you set the system's built-in "Information" as the default application and try again.

(2) If you still need to use a third-party SMS application, please turn off the verification code protection function. The method of turning off is: message> three dots> settings> verification code security protection.

4. If it is a mobile card and the enhanced messaging function is turned on, please switch to normal text messages

Please switch the enhanced messaging to the normal messaging interface: In the enhanced messaging single chat interface, click Three dots in the upper right corner; switch to SMS/MMS.

5. Check whether the number is saved in the private space

If you have created a private space, you can check whether there is a record of received text messages in the private space. If it exists, please You migrate the required contacts to the main space. After the contacts are migrated to the main space, you can view the text messages in the main space

6. Restore default settings operation

Please restore the information Try again after default setting. The path is as follows:

EMUI 9.X and above: Information gt; Three dots gt; Settings gt; Three dots, select restore default settings.

HarmonyOS: Information > Four dots > Settings > Four dots and select Restore default settings.

7. Check whether the verification code can be received by inserting the SIM card into other mobile phones.

Insert the SIM card into other mobile phones to check whether the verification code can be received. If the third-party server communication is delayed, , which may cause the verification code text message to be unable to be received. It is recommended to contact the operator or a third-party APP for processing.