No travel data was found in the pass card.

The reasons why the travel card cannot check the travel data and the solutions are as follows:

1. SMS mode

In case of unstable service such as network error when using the online car travel card, WeChat applet or APP, send a short message CXMYD to the operator (Telecom1001Mobile 10086/ Unicom 100 10) for inquiry.

2. Telephone consultation

I can't open the webpage, I can't receive the verification code, or there is something wrong with the itinerary query. You can also call the operator's customer service hotline: 10000 (telecom), 10086 (mobile),100/0 (Unicom).

3. Check the usage of mobile phones.

The "travel card" analyzes the signaling data and phone bill data of the mobile phone, so the premise of having travel data is that the user generates these signaling and phone bill data in the process of using the mobile phone. In this case, you can try to make more calls or turn off the Wi-Fi connection to use 4G traffic. If there are no problems, you can find the data the next day.

Matters needing attention

In order to avoid the location deviation caused by the coverage of base stations in surrounding cities, the travel card is set with a judgment condition that it needs to stay for 4 hours. There are also some tips when calling: the time span between the earliest call record and the latest call record needs to be more than 4 hours in a day (for example, once at 7: 00 am and once at noon 12) to meet the requirements and display the travel itinerary. The same is true for usage traffic.