10086 sent a message saying that I handled the business, but I didn't do anything.

If you receive a short message from 10086, saying that you have successfully handled the business, but you haven't actually done anything, then you can confirm the authenticity of the short message through the following steps:

1. Check the SMS sending number and confirm whether it is the official number of 10086.

2. Log in to your mobile phone account, check your business handling records, and confirm whether there are any outstanding business handling records.

3. If you can't find the relevant business records on Mobile official website or APP, you can call the customer service hotline 10086 to explain the situation to the customer service staff and ask the customer service staff to help you verify the authenticity of the short message.

4. If the verified information is untrue, it is necessary to report the problem to 10086 and ask them to help solve it.

In short, if you receive any notice about business handling from 10086, you'd better confirm its authenticity as soon as possible to avoid unnecessary troubles and losses.