Call to stop using the social security card.

According to your description and various cases in recent years, there is no doubt that this phone call belongs to fraud. Ignore it.

All calls involving tax refund, winning prizes, payment, bank cards, social security cards and other money-related matters must be careful, and beware of being deceived.

Further reading: How to buy insurance, which is good, and teach you how to avoid these "pits" of insurance.