Vivo cloud service search

If you mean using cloud services to locate your mobile phone, you need to confirm whether the "Find Device" function is enabled on your mobile phone:

Learn how to turn on the device:

Method 1: enter the cloud service-search-find the device-turn on the switch;

Method 2: Enter the "vivo official website" APP-Mine-Find the equipment-Turn on the switch;

Method 3: Due to the different configurations and functions of various models, some models need to go to I housekeeper to choose and find a mobile phone before starting.

1. Find Device is open:

When it is convenient to surf the Internet, please log in to the webpage link of vivo Cloud Service and click "Find Device" in the lower right corner to operate. If the phone/tablet is turned on and connected to the network, you can try to locate and send instructions, such as lost mode, sound alarm, data backup, viewing photos and clearing the device. If the command to clear the device is issued, the mobile phone/tablet will lose control of the mobile phone/tablet after executing the command, and the command of "location, loss mode, alarm sound and data backup" will not be able to be operated again later. Please operate this command carefully.

Note: After the FBE encryption model is restarted, the instructions cannot be executed through the cloud service without re-unlocking and entering the desktop.

3. Find Device is not open:

If the device finding function is not turned on, the location of the mobile phone/tablet cannot be located. If the mobile phone is lost, it is recommended to contact the operator to report the loss of the SIM card in time, which can prevent others from obtaining your account information through SMS verification code and avoid other losses. If the lost location is monitored, it is recommended to seek the help of the police and monitoring management to see if you can help retrieve the mobile phone/tablet. If you are still using the vivo/iQOO mobile phone or tablet in the later period, it is recommended to turn on the device search function to improve the probability of recovering the mobile phone/tablet after it is lost.

Function path: Enter Settings-Search Settings "Find Device"-Find Device-Turn on the function.