What's the complaint number of the National Consumers Association?

Legal analysis: The complaint telephone numbers of China Consumers Association are 123 15, "123 15" consumer complaint hotline and national internet platform. The national 123 15 internet platform was officially launched on March 20 17. This is another important measure to promote "Internet+government services", which indicates that the protection of consumers' rights and interests in China's industrial and commercial and market supervision departments has entered the internet plus era. Official website, 2019 On February 28th, the State Administration of Market Supervision of People's Republic of China (PRC) issued the Opinions of the General Administration of Market Supervision on Integrating and Constructing 123 15 Administrative Law Enforcement System to Better Serve Market Supervision and Law Enforcement. Before the end of 2020, the telephone number for reporting market supervision complaints is 123 15.

Legal basis: Article 2 of the Opinions of the General Administration of Market Supervision on Integrating and Building 123 15 Administrative Law Enforcement System to Better Serve Market Supervision and Law Enforcement: Task (1) Unify the hotline number and realize the one-number service for foreign countries. Integrate the original complaint telephone numbers for industry and commerce, quality inspection, food and drug, price and intellectual property, and unify them into 123 15, 12365, 123 1 2330, etc. The General Administration of Market Supervision shall co-ordinate the traffic management of 123 15 system, manage the data of 123 15 national hotline in a unified way, strengthen the business guidance of 123 15 local hotlines, ensure the legal and standardized use of number segments in all localities, and promote smooth and unified answering in all localities. Independent complaint hotlines 123 15 are set up at the provincial, prefecture and city levels, which are divided into two modes: provincial relatively centralized registration and municipal relatively centralized registration, which are selected by the market supervision departments of the provinces (autonomous regions and municipalities directly under the Central Government) according to local conditions. County (district, city) market supervision departments in principle do not set up an independent hotline channel.