The most effective way to complain about the courier.

The most effective way to complain about express delivery:

1. Log in to official website to complain, and directly search for official website to enter. You can find online messages and customer service phone numbers on the web page. Provide contact information, waybill number and problems encountered to customer service and wait for the problem to be solved;

2. If the problem still cannot be solved, you can choose to complain on the website of the State Post Bureau. The problems encountered here are provided, the state institutions have coercive power, and the problems will attract enough attention;

3. There are many similar methods, such as 3 15 consumer association, and even take legal measures to sue. The rights and interests of consumers depend on the efforts of every consumer to show the power of consumers.

Provisional regulations on express delivery

Article 25

An enterprise engaged in express delivery business shall deliver the express mail to the agreed receiving address, the recipient or the agent designated by the recipient, and inform the recipient or agent to accept it face to face. The consignee or agent has the right to face-to-face acceptance. Article 26

If the express mail cannot be delivered, the enterprise engaged in express delivery business shall return it to the sender or handle it according to the sender's requirements; If it is an inbound or outbound express, the enterprise engaged in express delivery business shall go through customs and inspection and quarantine procedures according to law.