What should I do if the money provided by the bank card for telecom fraud is frozen by the bank and not transferred?

1. Contact the bank immediately and tell it that the bank card involves telecom fraud and explain the situation.

2. Provide any relevant evidence to the bank, including screenshots or recordings of fraudulent phone calls, text messages and emails.

3. Report the case to the local police and provide the report number to the bank as further proof.

4. Cooperate with the bank to investigate and provide any information and documents they need.