What is the "return receipt fee" they charge when mailing something at the post office? Can anyone tell me?

What is the remittance receipt fee?

Some citizens reported that when they went to the post office to remit money, they only received a 1% remittance fee; now, there is an extra handling fee of 3 yuan. Later, the operator explained that the so-called handling fee was actually a receipt fee

□ Morning Post reporter Hu Feifei

Recently, some citizens reported to the Morning Post that when remittances were made to the post office in the past, only 1% was charged. Remittance fee; now there is an extra 3 yuan handling fee. Later, the salesperson explained that the so-called handling fee was actually a receipt fee. That is, after the payee receives the remittance, the post office will notify the remitter. The reporter recently came to the Municipal Post Office at the intersection of Jiuyi Road in the urban area for an interview.

Customer:

I don’t know that this business is for voluntary use

The reporter came to a business window and prepared to remit 500 yuan to his family, so he handed over 510 yuan. . According to the previous remittance fee standard of 1%, the salesperson should get back 5 yuan. After the salesperson collected the money, he only got 2 yuan back. The remittance receipt received by the reporter had an additional 3 yuan "handling fee".

The salesperson said that the "handling fee" is the "receipt fee". It is a new business to facilitate the remitter to know the acceptance status of the remittance. It will be implemented from May.

In the business hall, several citizens who were also confused about this business said that modern communications are so advanced that they can tell whether the other party has received the remittance by just making a phone call or sending a text message. Even if it is It doesn’t cost 3 yuan to make a long-distance call or send a letter.

Walking around inside and outside the postal hall, the reporter did not see any posters or leaflets about the "return receipt fee". I went to another window and asked the salesperson for a leaflet about the "return receipt fee", but the salesperson said there was none. Later, the salesperson called the monitor. The squad leader said that the "receipt fee" business is voluntary. Because this business is still in the trial stage, it cannot be promoted with great fanfare, so there are no promotional posters or leaflets.

In this regard, some citizens complained that the salesperson only focused on collecting money and did not ask the customer whether he wanted to use the "receipt fee" service. How did the customer know?

Postal Department:

Customers can request to cancel if they do not know

Yesterday morning, the reporter saw this document about the "reply receipt fee" at the Municipal Post Office.

Lao Lin from the business department explained that this business is similar to the previous "echo card", which is to let the remitter know the receipt of the remittance in a timely manner. This business is a convenience service launched by the state. It will be implemented from May 1 this year. The charging method is similar to the previous handling fee. After the remittance reaches the recipient, the Post Office will print a receipt slip to the remitter based on the information on the Internet so that the remitter can know the situation in time.

Lao Lin emphasized that this business adopts a voluntary principle, and customers have the right to make their own choices. If a customer is charged a "receipt fee" without knowing it and unwilling to accept it, they can request to cancel.

The reporter raised the issue of customer ignorance to Lao Lin. Lao Lin said that there are inevitably some problems in the initial stage of implementation of new businesses, such as insufficient publicity, and the public does not understand or even be unfamiliar with it. When promoting, the post office generally requires salespersons to "say more" and "pay more attention" to promote this business to the public and pay attention to remind the public. In the future, the Post Office will pay more attention to publicity work in this area and provide better services.