Why doesn't Alipay pay medical insurance?

If the company has paid the medical insurance fee, but the payment status is unpaid when viewing in Alipay, it may be the following:

1. Payment information is not synchronized: As the medical insurance payment is managed by the social security department, there may be cases where payment information is not transmitted to Alipay system in time. In this case, it is recommended to wait for a while and then try the query again.

2. Incorrect payment information: If the payment information provided to Alipay is incorrect, the Alipay system may not display the payment status correctly. For example, if the company fills in the wrong social security account number, name and other information, Alipay may not be able to identify the payment record. In this case, it is suggested to contact the unit for verification and correction.

3. System failure or abnormality: Sometimes, the Alipay system may fail or be abnormal, resulting in the inability to correctly display the medical insurance payment status. In this case, it is recommended to try to inquire later, or contact Alipay customer service for consultation. It should be noted that if there is a problem with the status of medical insurance payment through Alipay, it is recommended to contact relevant departments or institutions for verification and handling in time to avoid unnecessary troubles and losses.

To sum up, the medical insurance card can be used during the period when the medical insurance has been paid but has not arrived. This is because the medical insurance card has two accounts, one is a personal account and the other is a co-ordination account. Although the personal account has run out of money, there is still a balance in the overall account. As long as you are hospitalized or out-patient, you can reimburse normally.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 4

Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consultation and other related services. Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.

The State Council's Decision on Establishing the Basic Medical Insurance System for Urban Workers

second

The basic medical insurance premium is paid jointly by the employer and the employees. The employer's contribution rate should be controlled at about 6% of the total wages of employees, and the employee's contribution rate is generally 2% of his salary income. With the development of economy, the contribution rates of employers and employees can be adjusted accordingly.