How much is it to send a text message with Shenzhouxing Huinong Card?

Department reply

Consult local people to handle the post-paid mobile phone without number guarantee. Do I need to pay a deposit? Is it harmful to your health to use your mobile phone for a long time?

After cancellation, contact the customer to explain: Weihai native, after accessing the network, I bring my ID card to the business halls of Weihai Mobile to handle the paid brand, and there is no need for deposit and deposit, but I need to provide customer information such as address and contact number when accessing the network.

At present, the GSM mobile communication technology adopted by China Mobile has been adopted by 80% mobile communication operators in the world, and the number of GSM users has reached more than 654.38+0.2 billion. European countries that pay great attention to environmental protection and health have used GSM mobile phones for more than 20 years.

No matter what kind of wireless equipment, including mobile phones and televisions, there is electromagnetic radiation. However, GSM communication is a mature standard, and the GSM mobile phones produced by regular manufacturers are in line with international standards. The electromagnetic radiation index of mobile phones has been strictly tested before leaving the factory to ensure that it is lower than the radiation standard of mobile phones stipulated by the State Environmental Protection Administration. From this perspective, mobile phones can be used with confidence.

Ask yourself why the phone bill was stopped when the balance was less than 1 yuan.

Our company adopts automatic billing system, and the phone bill will automatically stop when it is lower than 1 yuan. When customers access the network in advance, our company will automatically give away 1 yuan phone bill. For example, if you apply for a mobile phone card with a face value of 200 yuan, the actual phone bill balance in the card is 20 1 yuan, so if the balance is less than 1 yuan, it will not occupy the pre-existing expenses of customers. In addition, our company provides SMS service to remind prepaid customers of their phone bill balance. The default value is 20 yuan, and customers can dial 10086 to change it to 50, 30, 15 yuan. When the balance falls below the set value, they will send SMS reminders to customers. In addition, customers can also call 1008602 to check the balance (local calls are free).

Contact the customer after cancellation, and give a detailed introduction. The customer will thank you.

Consulting to change the payment invoice, not clear about the value-added service fee.

Since May, Shandong Mobile Company has optimized the unified telephone bill. The main purpose is to further simplify the presentation form of the telephone bill on the basis of the original telephone bill information, enhance the clarity of the bill, and make the presentation format of the customer bill invoice change from the past.

The value-added service fees proposed by customers originally only included the fees generated by customers dialing value-added service numbers such as 12590 and 12586. At present, the value-added service fee includes the function fee, information fee and various optional package fees charged by customers in the M-Zone, such as caller ID, color ring back tone, full-time communication, SMS, MMS, GPRS Internet access, mobile phone newspaper and mobile phone mailbox.

Contact the customer again after cancellation to further explain the details of each item in the bill to the customer. The customer expressed his understanding and gratitude.

Does the consultation provide the weather forecast of Shidao?

At present, our company can provide weather forecast for Weihai City, Rongcheng, Wendeng, Rushan and Shidao, and can also provide weather forecast services in the morning, afternoon and morning and evening. Customers can open it in many ways.

Contact the customer offline, further explain the detailed customization method of shidao weather forecast to the customer, and open the morning and evening weather forecast, and only send one in 3 yuan every month, one in the morning and one in the evening, and open the editable SMS DZTQ063 1SD and send it to 10658503. The customer expressed his gratitude and successfully customized the morning and evening weather forecast of Shidao through SMS.

Reflect whether 10086 has regular reminder service, and suggest to open regular reminder.

10086 is a customer hotline, and now it does not provide reminder service. According to the customer's suggestion, we recommended the mobile phone alarm clock service for our customers after logging off. The mobile phone alarm clock service can play the content items that need to be reminded by customers in advance in the form of voice through mobile phone calls within the specified time. There are two settings: setting by SMS or directly calling 12536666. The customer was very satisfied and said that he would use the service when needed.

Reflect that 04 is in the dynamic zone of economic zone, but working in Huancui District, can consulting and handling related business be handled directly in the business hall of Huancui District?

Weihai Mobile customers can handle basic business such as business change and payment in their respective business halls across regions.

After cancellation, contact the customer. The problem reflected by customers is to participate in the company's activities to receive gifts. Because the corresponding gifts are distributed to the business hall in advance according to the districts and counties, when the customers in the economic zone go to Huancui District to ask for gifts, the salesperson will prompt the customers to handle them in the economic zone.

The customer answered this question very well. We have revised the internal workflow. If customers encounter cross-regional gift collection problems, they can explain to the sales staff, who will coordinate the gift collection for customers. If you have any questions, please call 13863 139999, and the customer will be satisfied.

Ask how to purchase and operate the mobile phone.

Mobile phone securities business is a securities application service provided to customers through GPRS network. If the phone model supports it, you can send SMS 8 or SJZQ to 10658068. After receiving the push address, you can download and install the software through mobile phone related operations and use it. Some mobile phones can also be used directly. This business can provide: real-time market information, stock market information, online trading and other securities services.

Customers who want to use online trading also need to apply to the securities business department where they open an account to open online trading, and get a six-digit business department code.

I contacted the customer offline and learned that the mobile phone used by the customer is Nokia 76 10, which supports the mobile securities business and has instructed the customer to open the mobile securities business. The customer expressed satisfaction.

Consulting, he saw an advertisement saying: Is there a chance to get Olympic tickets when doing business on the mobile phone?

This customer consultation activity is our company's ongoing "self-service business in electronic business hall, participating in the Olympic ticket lottery" activity. Mobile companies have opened various self-service business channels to facilitate customers to handle business. In order to make customers fully understand and use it, this activity is specially carried out. The activity time is from July 1 day to July 3 1 day, 2008. The way of participation is to use any channel of SMS business hall, online business hall and WAP mobile phone business hall to handle business during the event, and do not call the 10086 hotline during the event.

SMS business hall refers to sending SMS to 10086 to inquire about business, online business hall refers to logging in to www.sd.chinamobile.com, a Shandong mobile website, and WAP mobile phone business hall refers to logging in to wap.sd.chinamobile.com Internet mobile phone to handle business.

Contact the customer again after going offline and explain in detail how to use the self-service channel. The customer expressed his gratitude.

The cost of sending text messages to the deaf by consulting companies is halved, but for the blind, it is inconvenient to send text messages and it is very important to call. Can the phone bill be appropriately discounted?

Thanks to this enthusiastic customer, our company responded to the request of the provincial government in the early stage, involving the "Shenzhouxing Love Card" for the deaf-mute, in which the SMS fee was halved, and there was no special preferential tariff for the blind. However, at present, there are many products under the brand Shenzhouxing, which are also very economical. For example, the Shenzhouxing chat card only costs 8 cents/minute to make local calls in the city, and the answer is free; In rural areas, the economic version of Huinong Card only costs 8 cents/minute before making local calls 100 minutes, and it is free to answer for 500 minutes.

Contact the customer after cancellation, and recommend Shenzhouxing Chat Card and Shenzhouxing Huinong Card.