What should I do if I book a hotel cashback fraud in the same way?

If you find that you encounter cashback fraud after booking Tongcheng Hotel, you can take measures such as contacting Tongcheng customer service, complaining to relevant institutions and seeking legal help.

1. Contact Tongcheng Tourism Customer Service: First of all, I suggest you contact Tongcheng Tourism Customer Service immediately to reflect this problem to the customer service and ask for a solution. It will be more convincing if you can provide specific evidence, such as insufficient return amount. As a platform, Tongcheng should also make relevant explanations and give solutions.

2. Complain to relevant institutions: If Tongcheng customer service fails to solve the problem, you can complain to the local industrial and commercial bureau, consumer associations and other relevant departments. You can submit a complaint or an online complaint to the department to state your problems and requirements.

3. Seek legal help: If your loss is large and can be proved to be caused by the problem of traveling together, you can try to seek legal support, such as contacting a lawyer or bringing a lawsuit to the local court. But in this process, you may have to pay for it yourself, which is far from buying travel insurance.

Keeping all documents, records, emails, invoices, telephone records and other relevant evidence can help you correct problems that may lead to fraud, and at the same time, finding problems may also help protect your rights and interests.