Joke Collection Website - Blessing messages - How do salespeople say goodbye to customers? Is it a beginning and an end, or is it a waste of effort?
How do salespeople say goodbye to customers? Is it a beginning and an end, or is it a waste of effort?
When Li Bai, a great poet in the Tang Dynasty, bid farewell to his good friend Wang Lun, he wrote a poem "To Wang Lun": "Li Bai was about to leave by boat when he heard singing on the shore. Even if the Peach Blossom Pond is deep, it is not as deep as Wang Lun's sending away my love. Why did Li Bai write this well-known farewell poem?
That's the way Wang Lun said goodbye to him, which impressed him deeply. Li Bai was deeply moved and became a masterpiece with a wave of his hand. In order to impress Li Bai, Wang Lun and other Li Bai got on the boat, but they still didn't come to see him off. But when the ship was about to set sail, Wang Lun dressed up, danced a farewell dance with a cheerful rhythm unique to the local area, and sang an impassioned ancient "step song". Wang Lun left an unforgettable impression on Li Bai with such a grand farewell.
If Wang Lun lives in the contemporary era, he is definitely a big coffee figure and a sales expert. Because the general farewell words are too pale for the feelings between Li Bai and Wang Lun, and the farewell way that Wang Lun thought of really touched Li Bai. Then, as salespeople, how should we impress our customers when we say goodbye to them? It is necessary to temper different farewell words according to different customers to achieve the effect of impressing customers.
(1) Take the decoration business as an example. When the customer comes to the decoration company for the first time to understand the situation, he can look at him sincerely for three to five seconds when shaking hands: "Thank you for coming to our company to understand the situation today, and the graphic design scheme of your home will be ready the day after tomorrow. Please come face to face with the designer! " After that, give a gift with the company logo. Because this gift is a daily necessity, customers often see it or use it to remind them. )
(2) If you visit a customer in a new delivery community, and the customer says "I don't think about decoration", then the salesman can say "business is out of friendship, and you can consult me for free if you have decoration problems in the future!" Then hand over the company's preferential information with your business card.
(3) If the customer says, "I'm in a hurry, I'll talk about it later", you can say to the customer, "I'm sorry for taking up your precious time. Can you add WeChat to help you understand the decoration? " Or say, "I'm sorry to have taken up your precious time." When do you think you are free, come to our company to learn more about the decoration? "
(4) After giving special preferential treatment to some customers, we specially remind customers when saying goodbye: "Please don't tell others about the special preferential treatment given by our company, otherwise our previous customers will ask us for a refund. If someone asks you, you can tell him the price before the discount. "
(5) If the house is handed over to the customer after the renovation, you can say goodbye: "Do you have any other suggestions and opinions on the service of our company? Please don't hesitate to mention it in the future. Our company attaches great importance to customer feedback. If you think our company's service is good and relatives and friends need to decorate in the future, you can recommend it to our company for decoration. "
Conclusion: Life is like a movie. Everyone is his own protagonist. Where there is a leading role, there is a supporting role. The people you know and the circles you make are all supporting roles in your movie.
If you are not an ordinary person, if you are willing to contact more, if you are willing to share, like to discuss, or even like to pay attention silently, you can join the QQ internal resource group, 446492526, verification code: s 1 1, and share some actual sales cases every day.
-I wish every friend who is in love and unwilling to be ordinary can have a bright future and make his life more colorful. -
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