What is an IM online customer service system?

IM customer service system is instant messaging customer service system.

Instant messaging software is software that realizes online chat and communication through instant messaging technology. At present, there are two forms of architecture, one is C/S architecture, which adopts the form of client/server. Users need to download and install client software during use. Typical representatives are: WeChat, QQ, Baidu Hi, Skype, Gtalk, Universal Communication, MSN, etc.

Instant messaging can let you know whether your friends and family are online and have instant messaging with them. Instant messaging is more time-saving than sending emails and more convenient than making phone calls, which is undoubtedly the most convenient way of communication in the Internet age.

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The earliest instant messaging software was ICQ. ICQ is the homonym of I find you in English, which means I found you. Mirabilis was founded by four Israeli teenagers in July, and the original ICQ version was launched in 1996 and1October, with 850,000 registered users within half a year.

The early ICQ was unstable, but it was still very popular. Yahoo pager is launched, AOL will also have instant messaging function packaged in NetscapeCommunicator, and then Microsoft will put more WindowsMessenger into Microsoft WindowsXP operating system.