How do I know whether I have opened SMS service through my mobile phone number?

How do users consult and unsubscribe from customized SMS service?

General method: Send the service code 0000 to the information service operator, and you can query all the short message service customization and corresponding tariff standards provided by the information service operator, and you can choose to unsubscribe according to the return menu.

Send the service code 00000 to the information service operator through the mobile phone, and unsubscribe from all short message services provided by the information service operator at one time.

1. China mobile phone users:

One method is to send messages from 00000 to 18620 1, 186202, 186203, and it takes three times to unsubscribe from SMS, MMS and Monternet services. But there is a charge for texting. If 0000 is sent, it is a query.

However, the above method can only unsubscribe from the whole network business, but not from the business in the province, so we must continue the next operation-call China Mobile 1860 toll-free customer service number and manually unsubscribe from the business in the province.

If you want to save trouble, just call 1860 to unsubscribe!

2. China Unicom mobile phone users.

One way is to send 0000 to 5 133 to unsubscribe from the whole network short message service. But there is a charge for texting. If 1 14 is sent, it is a query.

However, the above method can only unsubscribe from the whole network business, but not from the business in the province, so we must continue the next operation-call China Unicom 100 10 toll-free customer service number and manually unsubscribe from the business in the province.

If you want to save trouble, just call 100 10 to unsubscribe!

3, local network wireless access telephone (commonly known as "PHS") users.

Send the service code of 0000 to the information service operator, you can query all the short message service customization and corresponding tariff standards provided by the information service operator, and you can choose to unsubscribe according to the return menu.

Call China Telecom 10000 or China Netcom 10060 toll-free customer service number to cancel the subscription manually.

4. Friendly reminder: users can send 0000, 00000 or 1 14 for inquiry or unsubscribe. At present, telecom companies also charge users for short message communication. In terms of SMS unsubscribe and inquiry, the implementation in a few areas may be different. For details, please consult the business hall or customer service telephone number of the local telecom enterprise.

5. Special reminder: Send 0000 or 00000 to the service provider code. If the service provider code is the on-demand service number, it may be charged according to the on-demand service, so be careful when sending it. It is recommended to unsubscribe through manual service. For example, in 2006, the short messages sent on the number of 2006 at this year's Spring Festival party will no longer be charged monthly, but will be charged by article, and users will be charged on demand for any content including 0000.

Users should regularly check the payment documents or telephone bill list, and immediately consult and complain to the telecom enterprises when problems are found; At the same time, you can appeal to the local telecom user complaint acceptance agency, or you can report to the local telecom regulatory department or the price department. What should I do if the user has any objection to the charging of SMS?

65438+ Before the dispute is settled, users cannot be charged the fees charged by the dispute agent. Prior to this, no agent can forcibly charge users this part of the fee. If the paying user has any objection to the collection fee, and the agent cannot provide evidence to prove that the fee is correct within 15 days, the agent shall refund the fee to the user first.

2. Users can consult with telecom enterprises to find out the specific charges and make complaints directly. At present, the customer service telephone numbers of the six basic telecom enterprises are: China Telecom: 10000, China Netcom: 10060, China Mobile: 1860, China Unicom: 100 10, and China Satcom:/. There is no charge for users to call the local customer service phone number of this website, and they need to pay the corresponding phone bill to call other enterprises or the foreign customer service phone number of this website. Users can also visit their company's website for consultation and complaints.

3. If users are not satisfied with the complaint handling results of telecom enterprises, they can also appeal to the telecom user complaint acceptance center set up by the competent department of communications, Beijing Telecom User Complaint Acceptance Center: (010) 68212300; Telecom user complaint acceptance center in other regions: area code of municipality directly under the central government or provincial capital city+12300; Telecom user complaint acceptance center of the Ministry of Information Industry: (0 10) 12300, or you can visit its website for online complaint consultation (www.chinatcc.gov.cn).

Note: As long as the complaint level is high, if the complaint reaches the operator headquarters or the telecom user complaint acceptance center, the local operator will not dare not handle it, otherwise it will be criticized by the superior. Therefore, they must reconcile with users, usually by blocking their mouths with money.