Every recruitment, HR will always be stood up. What should I do?

Text/Xiaoyu+Pay attention to learn more

HR usually experiences the experience of being stood up in daily recruitment interviews. When I first started HR, I always felt that the company was too small or the place was too far away. Later, I met more colleagues and found that this is the pain of all HR recruiters. Whether it is a big company or a small company, with convenient transportation or remote location, it is possible to be stood up. After working for a long time, I will gradually have some personal experience, so the situation has also improved.

1. Telephone invitation before interview is essential (daily interview, school recruitment and other large-scale recruitment are not suitable). In the telephone conversation of interview invitation, HR can actually get a lot of information, and you can get to know your candidate more deeply through telephone communication.

2. Email and SMS communication after telephone interview are also very important. The general telephone interview can not completely touch the information, but can only be used as a simple evaluation of the candidates. Then how to pass key information to candidates, usually emails and text messages, and important positions will be added directly by WeChat. (The content of the email should give the interview optional time, place, transportation route, company introduction, website, company contact person, job information, even the weather, whether it is necessary to take the evaluation and written test before the interview, etc. )

3. Appointment of interview time in telephone conversation Generally speaking, as an HR, you must appoint a specific interview time with the applicant, not a time period. For example, we greet candidates, "How about tomorrow afternoon?" The candidate may say no, he has something to do tomorrow. Then how about Tuesday? Candidates often agree to come down without full consideration because it is an opportunity. As for whether to go or not, that is the next thing, which will lead to a very high rate of non-appointment. Therefore, my suggestion is that candidates must be given the time points determined on the same day, such as 10 in the morning and 15 in the afternoon. Of course, it is generally not recommended to be too early in the morning. Research shows that if a candidate chooses his own time, the attendance rate will increase by more than 40%, which is based on the candidate's own commitment.

After you get the time determined by the candidates, you must pay attention to the heat preservation period of this time. I generally don't recommend that the interview time exceed 1 week after the phone call. This change is too great. The more basic the position, the closer the time is. Middle and senior positions are ok. 65438+ 0 days before the interview, be sure to inform the candidates of the time and place, weather, transportation, contacts and other key information of tomorrow's interview by email and SMS. At the same time, it is necessary to explain to the front desk and the interviewer that preparations should be made for the relevant interview process.

Two hours before the interview is very important, so it is generally necessary to remind the candidates again. Because two hours before the interview, even if the candidates can't think of it, our work has been finished by this time, and two hours is still enough time for the candidates. So the reminder of this time is very important. Even if he doesn't come, we have enough time to tell the interviewer to adjust the time and avoid wasting everyone's working time to wait.

6. At the interview site, it is very important to be the first person to contact the applicant, so you must give professional training. Let them know the list of people interviewed today. Of course, some positions are sensitive, so we should pay more attention to some details and basic interview reception etiquette. I use the sign-in system here, which can monitor whether the candidates are present at any time and prompt them when they arrive (the secret here is that they have a website that will automatically refresh, and once someone signs in, a reminder will appear). At this time, the interview room has already been prepared, and at the same time, the company promotes, drinks water, pens and so on. Everything is ready in the interview room, so that candidates can rest and adjust their status in the interview room after being guided by the front desk.

7. After the interview, we will send a thank-you letter to the candidates to thank them for attending our interview. In fact, sometimes, many things can be changed through your own efforts. The key question is whether we are willing to seriously think about the cause and effect of the problem in our work. Think clearly, see clearly, and you will find a way.

Today's sharing is over. I hope everyone will work smoothly. Spend every day happily!