Hangzhou traffic police 24-hour service hotline

The 24-hour service hotline of Hangzhou Traffic Police is 12328.

2065438+In July, 2004, according to the unified arrangement of China Ministry of Transport and Zhejiang Provincial Department of Transportation, Hangzhou opened a nationwide unified 12328 transportation service supervision telephone.

The main function of the telephone is to accept the service supervision, report complaints and consulting services of the transportation industry, covering the road transport, highway and water transport industries in the main city of Hangzhou and seven counties and cities. The public can call this number to inquire about public transportation, road transportation, motor vehicle driver training, auto parts and motor vehicle maintenance, water transportation, total passenger car control and other issues. The hotline provides self-help inquiry 24 hours a day. The manual service hours are from 9 am to 17 am from Monday to Saturday, except public holidays. In case of busy labor on weekdays, please try to call the self-help telephone number. At the same time, the telephone self-inquiry service charges are charged according to the local normal telephone charges.

legal ground

Article 70 of the Road Traffic Safety Law of the People's Republic of China (1) In case of a traffic accident on the road, the driver of the vehicle shall stop immediately to protect the scene; If personal injury or death is caused, the driver of the vehicle shall immediately rescue the injured and report to the traffic police on duty or the traffic management department of the public security organ in time. If the scene of the incident is changed due to rescuing the wounded, the location shall be indicated. Passengers, drivers of passing vehicles and pedestrians shall provide assistance;

(2) If there is a traffic accident on the road and no personal injury or death is caused, if the parties have no dispute over the facts and reasons, they can immediately evacuate the scene of the accident and resume traffic, and they can compensate for the losses through negotiation; If you don't leave the scene immediately, you should report to the traffic police on duty or the traffic management department of the public security organ in time;

(3) If a road traffic accident only causes minor property losses and the basic facts are clear, the parties concerned should leave the scene first and then negotiate.