Can I ask for a refund of my membership card?

Legal analysis: it is illegal for a membership card not to refund money. Where an operator suspends its business, closes its business or changes its business premises, it shall make it clear in a prominent position in the business premises, and notify consumers by telephone, SMS, email, etc. 30 days in advance. If the operator raises the service price, lowers the service standard, postpones the opening, closes down, closes down, changes the business premises or business entities without authorization, the consumer has the right to demand the refund of the balance in the card. If the validity period of the single-use commercial prepaid card is set, the consumer may request renewal or refund as agreed upon when the validity period expires. If a consumer needs to transfer a single-use commercial prepaid card due to objective reasons such as change of residence and health status, the operator shall allow it and shall not charge additional fees.

Legal basis: Article 9 of the Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests states that consumers have the right to choose their own goods or services. Consumers have the right to choose their own operators to provide goods or services, choose their own varieties of goods or services, and decide whether to buy or not to buy any kind of goods or accept or not to accept any kind of services.