Refund method for underage recharge of egg cake

At present, there are two different ways to recharge and refund minors, in-game customer service refund, followed by Netease WeChat official account. Both refund methods require you to fill in certain information and pass the examination.

1, game customer service refund

Contact customer service in the game, select the small question-refund entrance in the option, fill in the information as required and submit it for official review.

2, WeChat official account refund.

Wechat searches Netease's parental care platform, then selects the specified games, channels and other information, logs in the game account used by minors, and then selects the Egg Party and the refund amount in the game list to apply.

The omelet can be fully refunded for underage recharge, but the items, coupons and props under the corresponding account will be deleted, and the account will be restricted from logging in to other games under Netease. Here, it is still to discourage minors from spending in the game.