Can JD.COM use his mobile phone number to check the express delivery?

In the mobile phone JD.COM APP, we can query the express delivery information through the process mobile phone number and waybill number.

First, log in to the JD.COM application on your mobile phone. After entering the home page, click My Options below. After entering my personal page, find the mail service in the "Tools and Services" column at the bottom. Then enter the Jingdong Express page, click "View Express" at the bottom, and then enter the mobile phone number or express delivery number in the input box. Finally, click search to find the express information.

Consumers cannot receive JD. When they check on the JD.COM App or the official website of JD.COM Mall, they will find that the logistics status has not been updated for several days. For example, the package has arrived at the delivery station, but it has not been distributed to the delivery personnel for several days, or the package has been distributed to the delivery personnel, but it has not been delivered for several days.

After this happens, even if we click "I want to push the order" in the order, it will only tell us to wait patiently, but will not tell us the current situation of the order and when we can receive the parcel.

At this time, you can search for "Jingdong Logistics" in Baidu, and the first search result is Jingdong Logistics official website. Please be careful not to query in the query interface of Express 100 above, because the query results here are delayed and not the latest logistics information. You must check it in "Jingdong Logistics official website" below.

The progress information of order logistics that can be found in manual customer service is the same as that found on Jingdong Logistics official website, so you can check the latest and more detailed logistics progress on Jingdong Logistics official website at any time.