How to change qq password after forgetting to verify by SMS?

How to retrieve the password: Select "Verify Secret Protection to retrieve the password", and if it is not set or forgotten, make a "complaint".

In both cases, the operation steps are as follows:

1. If the second generation secret protection (secret protection problem, secret protection mobile phone, mobile phone token, secret protection card) is set, you can use one of them to enter the QQ Security Center → click "Retrieve Password" at the top of the page → fill in the QQ number, select QQ password → select to retrieve the password directly by verifying the secret protection.

Second, if the secret protection is not set or lost or forgotten, the page will prompt you to reset the password and the second-generation password protection after appealing the QQ number through account appeal. Try to provide an earlier use record of this number, and the staff will make a comprehensive judgment based on the sufficiency, originality and correctness of the evidence submitted by the complainant. As long as the evidence submitted by the complainant is sufficient and consistent with Tencent's records, the appeal can be passed.

After successfully submitting the complaint form, Tencent will send the complaint result to the contact email address filled in by the complainant within 4 hours. After the appeal is passed, you will receive a success prompt email sent by Tencent to the complainant. You can reset your password and confidential information according to the receipt number and complaint success certificate in the email.