How to modify the mobile phone number reserved on the bank card

Hello, you can modify the reserved mobile phone number of your debit card in the following ways:

1. Palm Banking: version 7.0 and above, you can click " My→Security Center→Mobile Number Management→Bank Reserved Mobile Phone Number→Modify", enter your real-name mobile phone number and enter the SMS verification code to modify it. The modification process requires verification of the ID number, face, and mobile phone number registered with my real name. Both the reserved mobile phone number and the verified mobile phone number require real-name authentication. If the reserved mobile phone number is no longer in use or has not been reserved with our bank and has registered with our bank's mobile banking version 7.0 or below, you can click "Forgot Password" when logging into the bank's mobile banking, enter your ID number, scan your face and click " "Change verification mobile phone number" to simultaneously modify the reserved mobile phone number. If the modification cannot be successful, please bring the card owner's valid identity document, bank card, and mobile phone used to receive the verification code to any of our bank's branches nationwide.

2. Counter: Please bring the card owner's valid ID, account credentials (if any), and the mobile phone you need to use (the new mobile phone number needs to receive the verification code sent by our bank) at any ABC outlet nationwide. Please reserve your mobile phone number when applying for modifications and account opening.

Warm reminder:

1. The supplementary debit card cannot modify the reserved mobile phone number that is different from the main card.

2. In order to implement regulatory requirements and prevent telecommunications fraud, please contact the responsible branch for specific business handling information.

You can modify the mobile phone number reserved for your credit card in the following ways:

1. Palm Bank: Please log in to the Palm Bank APP and click "Homepage → Credit Card → Card Manager → Personal Information" , modify the reserved mobile phone number through the "Mobile Phone Number" menu.

2. Customer service hotline: Please call our credit card customer service hotline 4006695599 to apply for changing the reserved mobile phone number.

3. Counter: The card owner is required to bring his/her valid ID and credit card to any Agricultural Bank of China branch nationwide to apply for modification.

(Answer time: March 2, 2023. In case of business changes, please refer to the actual situation.)