Ctrip grabs tickets and pays first. Will it be refunded if you don't grab it?

If you don't buy a plane ticket, you will get a full refund to the original payment account.

Ctrip grabs tickets. After the order is paid successfully, the system will help you grab the ticket. Because the result of grabbing tickets is affected by the change of remaining tickets and the number of tickets purchased, it is impossible to guarantee that 100% will be grabbed. The result of grabbing tickets will be notified by SMS or order details. Please wait patiently!

If the ticket grab fails, the system will automatically handle a full refund, and the money is expected to be returned to the original payment account within 1-3 working days.

Extended data:

If the refund is successful, you will be notified to contact your mobile phone by SMS when placing an order. If you don't receive the SMS, you can refresh the "Train Order" page to check the order status. No handling fee will be charged for the refund because the ticket has not been grabbed, and the refund money should be returned to the original payment account within 1-3 working days. Specifically, the real-time reception shall prevail. For example, if the account has not arrived for a long time under special circumstances, you need to contact the relevant customer service.

Avoid the problem of refund or failure of refund:

1, you can choose to buy tickets by grabbing tickets first and then paying, so as to avoid the refund problem of failed grabbing tickets after payment.

2. In the case of paying after grabbing the ticket first, if the ticket is successfully grabbed and fails due to payment problems, it is necessary to pay attention to binding the payment methods (Alipay, WeChat, bank card) in advance to ensure normal payment and avoid payment failure and ticket grabbing failure.

3. In the process of grabbing tickets, avoid the failure of grabbing tickets due to travel conflicts. Trains on the same day or in the same direction can't be purchased repeatedly, otherwise the system will identify the trip conflict and thus can't grab the ticket.

References:

Ctrip-Help Center-No Refund