Civil affairs can't find medical insurance information.

Legal analysis: There may be several reasons why the insured person can't find his personal account after paying the medical insurance on time: 1. There are no personal accounts for urban and rural residents' medical insurance and the new rural cooperative medical system; If the insured is a freelancer, the insurance type will not transfer the amount to the medical insurance personal account. 2, the insured area temporarily unable to query the personal medical insurance account. 3. The registered name of employee medical insurance is inconsistent with the name of local medical insurance bureau. It is suggested that the insured person check whether the registered name of the individual is correct. If the registered name is correct, you still can't enjoy medical insurance. It is recommended that the insured person go to the local medical insurance bureau to inquire and correct personal information.

Legal basis: People's Republic of China (PRC) Social Insurance Law.

Article 2 The state establishes social insurance systems such as basic old-age insurance, basic medical insurance, industrial injury insurance, unemployment insurance and maternity insurance, so as to guarantee citizens' right to receive material assistance from the state and society in accordance with the law in case of old age, illness, industrial injury, unemployment and maternity.

Twenty-sixth basic medical insurance for employees, new rural cooperative medical care and basic medical insurance for urban residents shall be implemented in accordance with state regulations.

Twenty-eighth medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency treatment and rescue shall be paid by the basic medical insurance fund in accordance with state regulations.