What is the business consultation telephone number of Jilin Provincial Medical Insurance Bureau?

Jilin Province Social Medical Insurance Handling Service Consultation Hotline 88690558, 88690559

After two months of preparation, the Jilin Province Social Medical Insurance Handling Service Consultation Hotline was launched on July 1, 2016 Officially opened on the 1st, this is one of the important measures taken by the Jilin Provincial Social Medical Insurance Administration this year to build the "Smart Medical Insurance Precision Service" brand and comprehensively improve the quality of medical work-related injury and maternity insurance services.

In order to provide comprehensive and zero-distance medical insurance information services to the vast number of insured people under the provincial government, the Provincial Medical Insurance Bureau has made careful preparations and cooperated with the Provincial Human Resources and Social Security Information Center to open the Jilin Provincial Social Medical Insurance Economic Center. The service consultation hotline is 88690558 or 88690559. After the hotline is opened, the provincial medical insurance agency service consultation hotline will be linked to the Jilin Province 12333 telephone consultation service platform, using existing manual service seats to provide the insured with provincial direct agency business consultation and services through manual consultation and user messages. Complaints, reports, suggestions and other services.

The Jilin Provincial Social Medical Insurance Handling Service Consultation Hotline focuses on providing services to provincial directly insured persons. In the future, it will gradually open services such as medical insurance card loss reporting and personal information inquiry to provide more comprehensive, accurate and efficient services. Convenient medical insurance services.

The overall situation of the Jilin Provincial Medical Insurance Bureau

In 2020, the Provincial Medical Insurance Bureau carried out government information disclosure work in strict accordance with the requirements of the Provincial Party Committee and the Provincial Government, and implemented the new version of the "People's Medical Insurance Committee of the People's Republic of China" "Regulations on the Disclosure of Government Information of the People's Republic of China" insists on taking disclosure as the norm and non-disclosure as the exception, and follows the principles of justice, fairness, legality and convenience to promote government information disclosure to a new level.

Organize and promote the overall government information disclosure work

1. Improve the leadership mechanism for government information disclosure. A leading group for the bureau’s government affairs disclosure work has been established, and it has been clarified that the bureau leader in charge of the office is responsible for the government affairs disclosure work. The leading group has an office under it, which is responsible for organizing and coordinating the overall government information disclosure work. The director is concurrently served by the director of the bureau office, and a dedicated person is assigned to be responsible for daily information disclosure work.

2. Improve the government information disclosure work system. First, the "Jilin Provincial Medical Security Bureau Policy Interpretation Work Methods (Trial)" was formulated to standardize the policy interpretation of documents issued by the bureau. Second, the "Jilin Provincial Medical Security Bureau Government Information Disclosure Flowchart upon Application" was issued to standardize the steps and processes for disclosing information upon application. Third, the "Jilin Provincial Medical Security Bureau's Response Standards for Government Information Disclosure Applications (Trial)" was issued, further explaining and standardizing the circumstances and response formats for responding to application disclosures. The fourth is to formulate the "New Media Management System of Jilin Provincial Medical Security Bureau" to strengthen the review of online information release content.

3. Carry out solid study and publicity work on the new regulations. Incorporate government information disclosure learning, training and publicity work into the overall annual training plan for cadres. The first is to organize a party group meeting, where members of the bureau’s party group and heads of departments (units) will learn the relevant contents of the new version of the "Regulations on the Disclosure of Government Information of the People's Republic of China" (hereinafter referred to as the regulations). The second is to hold a training meeting. The director of the office of the bureau's government affairs disclosure leading group will lead the government affairs disclosure liaison personnel of each department (unit) to learn the new version of the regulations. The third is to set up a bay window on the homepage of the bureau’s official website to publicize and interpret the new regulations. The fourth is to print posters for the new regulations and post them in areas with relatively dense traffic such as the provincial medical insurance agency hall.