How do you say giving gifts to customers?

How do you say giving gifts to customers?

How do you say giving gifts to customers? When you enter the workplace, especially in the sales industry, it is inevitable that you need to give gifts to customers. There are certain ways to give gifts, both in the way and in the words. Skills, then everyone will follow me and take a look at the relevant knowledge on how to send gifts to customers. You are welcome to learn from and refer to it. I hope it can be helpful to everyone. How to say gifts to customers 1

1. While expressing gratitude, do not make people feel uncomfortable or pressured.

2. Say in a very casual tone: "I just happened to meet you, so I brought you one." Or if you give a bottle of red wine to a male client, you can say: "A friend of mine is going abroad. You brought me two bottles, so I’ll bring you one. How about letting you, a wine expert, come and taste the wine?" Or if you give the other person’s child a set of clothes, you can say: "I just gave it to you. When you buy clothes for your baby, I also bring a set for your baby. I don’t know if he or she will like it. ”

The more “casual” the gift is, the more likely it is that the person receiving it will be disappointed. The lower the psychological pressure, the more formal the gift is, the greater the psychological pressure on the recipient. However, conventional gifts during holidays are not included here, because giving gifts at this time can be understood as a courtesy expression, so you can write a very decent and warm little card to express your blessings and gratitude to the other person. Of course Don't say anything about the content of the gift.

When giving gifts to customers, you must choose the right time.

How to give gifts also requires skills. As a public relations master or an excellent salesperson, one of the necessary qualities is to be able to give gifts. How to give? Ms. Xu, who has worked in public relations for many years in a large public relations company and now starts her own business, told reporters that the key is to grasp the timing of gift giving.

For example, it is not acceptable to only give gifts during the New Year and holidays, but not at all during the week, because many people give gifts during the New Year and holidays, and what you give is likely to be lost in the piles of gifts. If they don’t notice you at all, they won’t have a special impression of you, and the effect of giving gifts will be greatly reduced.

Therefore, it is necessary to give gifts during the New Year and holidays, and also during ordinary times. As for the specific method, Ms. Xu said that if you are familiar with the customer, you can make an appointment with the customer, have a meal and drink tea together, and then give the customer a gift in the process. If the other party is very busy, you can send it directly to the office, but the gift must not be exposed. In addition, only give out the gift when you and him are alone. If there are other people around him, the gift must not be given.

In order to reduce the other party’s embarrassment, you can also use a courier company to deliver the gift to the office or the other party’s home, but you must remember that despite the crude packaging of the courier company, you must give the gift a beautiful package , and write a heartfelt card.

If you are seen by other people in the office when you give a gift, it will inevitably cause gossip to the client. In order to avoid such suspicion, the client will most likely reject you. Of course, some conventional gifts during holidays are not included here, such as moon cakes during the Mid-Autumn Festival, rice dumplings during the Dragon Boat Festival, and fruit baskets during the Spring Festival. These gifts can be shared by clients and colleagues, thus increasing your popularity in the other office. How to say 2 words to give gifts to customers

When meeting customers for the first time, it is okay to give them some fruit or some small calendar items. For example, give customers fruits. When chatting with customers, talk about health topics and blur the sales proposition. , not talking about cooperation.

Vague sales proposition and specific rhetoric: hometown specialties, friends’ newly opened stores, bring them over when passing by; talk about health topics.

For example: "Mr. Wang, I happened to be visiting a client nearby and passed by here. I happened to have some seasonal fruits in the car. I would like to give you a taste." Put down the gift and leave, so as not to waste the client's time. , because the gift-giving has not been scheduled with the customer in advance. If the customer is busy, the customer has to take time to socialize.

For general office or purchasing customers who want to receive gifts but are inconvenient to do so, they can send gifts through Taobao and place an order directly on Taobao. The recipient's address is that of the customer's company. name. Check the logistics information in time. After the customer receives the gift, he sends a text message: Sister Wang, my friend’s fruit shop has opened a new one. I’ll give you a box to try. I wish you a happy weekend.

The frequency is neither urgent nor too fast, sending small gifts twice a month and four times every two months, and adding a happy weekend text message with the customer's nickname. The emphasis here is on small gifts, which cost between tens of dollars.