Excuse me, I bought a train ticket on Ctrip. Why didn't you send me a message?

Hello! Thank you for your interest in Ctrip.

Generally, train ticket products are booked through Ctrip. If the ticket is issued successfully at that time, there will be a short message prompt and a ticket collection number will be sent to you. At that time, you can take the ticket collection number and valid documents reserved at the time of booking to the ticket collection counter at the railway station and pick up tickets at the automatic ticket collection machine and the sales point. If the ticket cannot be successfully issued for you for some reason, you will also be informed by SMS. Please rest assured and wait patiently. If you have any problems with your order, you can follow Ctrip's micro-signal (ICRIP) and find us. Click "Micro-service-manual service" between 9:00- 18:00 to inform you of the specific matters and the order number, and someone will check it for you.

There is good news from Bian Xiao again! As long as you pay attention to and bind Ctrip's micro-signal (ICRIP) and WeChat replies with the word "binding" or "related", there will be intimate partners following the word "line" ~ booking tickets with WeChat is convenient and fast, and there will be "my exclusive-fan welfare" and so on.

A series of rich functions will surprise you who love to travel ~