Selling universal speech templates

As a shopping guide, when inviting VIPs, you all hope to have a common set of words or templates. However, templates are not omnipotent and do not apply to everyone, so even templates must have something. Be particular about it. Below is a collection of general speech templates about sales that I have collected for everyone. Welcome to refer to them.

Regular customers? It’s not an exaggeration to laugh and scold.

There is a store where the manager said with a smile when customers came in to buy clothes: ?What have you been doing recently? Why haven't you seen each other for a long time? Or? You just bought one thing. What are you buying? Don't buy it! Don't buy it!? Such a familiar and wanton attitude is shocking, but they went into the fitting room with curses and curses. I went to the checkout counter cursing, and after a while, I bought nearly 10,000 yuan of clothes, which was a big order easily!

These are regular customers, VIPs who often visit the store, their average purchase rate Reaching 80%, they will come to your home for consumption on average more than every month. You have developed trust and have a very close relationship!

Facing such customers, there is no need for a template. When inviting, you can send a text message or make a phone call. You just need to be normal, use the most comfortable state between the two of you, and let her come just like calling a relative or friend!

Regular customers? Come to the scene if you want to support

Some shop assistants and Store manager, the template you want is applicable to everyone, but some customers don’t need it at all. They are what we call regular customers. The shopping guide often chats with them and does a good job in maintenance. If you are reminded to put on more clothes when the weather gets colder, you will be given some small gifts and gifts.

For such customers, the shopping guides only need to make a phone call: Sister XX, we are currently holding an event in the store with many discounts. Come and support me! Such a familiar and polite tone will make you more knowledgeable. Get closer to customers emotionally.

Strangers? Templates are needed, but also details.

When facing strangers, you need some corresponding speech templates, such as Sister Wang, hello! I am from XX store XX, have you been busy lately? We have new models in our store, and one of them is particularly suitable for you. We all think it will look good if you wear it. Please tell me when you can come to our store to try it on.