How to check the level of CCB Platinum Card

1. Definition, name, customer type, card level (1) of customer card of customer-level identification cards. The customer card includes the current "Juxin Card" payment, communication and other value-added service functions. (2) The name of the customer card is unified nationwide as "Best Card". Since December 16, 2007, "Juxin Card" has been renamed as "Bestcard". (3) Beston cards are divided into two categories: brand customer cards and business travel cards according to customer types. Brand customer card: For "Business Pilot" customers, "Business Pilot Card" is issued (not yet issued); for "My e-Home" customers, "My e-Home Card" is issued.

Business travel cards: Business travel cards are issued to Haobai forward-registered customers and non-brand/non-telecom asset customers. (4) Beston cards are divided into three categories according to card level. The card levels of Beston Card (regardless of customer type) are divided into diamond level, platinum level and VIP level. (5) Standard names: Beston Business Navigation Diamond Card, Beston Business Navigation Platinum Card, Beston Business Navigation VIP Card, Beston My e-Home Diamond Card, Beston My e-Home Platinum Card, Beston My e-Home VIP Card

The customer cards currently accepted and issued through the business hall, online customer service center, and No. 10000 are: "Bestong My e-Home VIP Card" and "Bestong Business Travel" VIP Card". 2.

The difference between Juxin Card and Beston Card (1), business functions (unchanged) After "Juxin Card" is renamed "Bestcard", customer identification, payment, communication and other functions remain unchanged . (2) Acceptance channels (unchanged) "Juxin Card":

Business hall, online customer service center, No. 10000 (fax), targeted direct mail. "Bestcard": business hall, online customer service center, No. 10000 (fax), targeted direct mail. (3) Targets of issuance (change)

"Juxin Card": issuance to all public customers, regardless of customer type. "Bestcard": issued to government and enterprise customers (not issued yet) and public customers, distinguishing customer types.

"Business Navigator" customers are issued a "Business Navigator Card" (not yet issued); "My e-Home" customers (including those who have applied for packages that have not been completed) are issued a "My e-Home Card";

Non-brand/non-telecom asset customers issue "Business Travel Card". For details on the key points of "Bestcard" acceptance operations, please refer to the "CRM Operation Manual" (IV), Card Level (unchanged) The rules for card levels remain unchanged for the time being, and the name changes and corresponding rules are as follows: "Juxin Card": Diamond Card, Elite Card , Puka.

"Bestcard": diamond level, platinum level, VIP level. 3. Replacement card for Beston Card (1). After the “Bestcard” is issued, the “Juxin Card” will no longer be issued. The originally issued "Juxin Card" can continue to be used during the validity period, and the functions of customer identification, customer points, points redemption, payment, communication and other business/services remain unchanged. After expiration, it will be replaced by a "Bestcard". (2) The original "Juxin Card" customers can apply for a replacement card within the validity period of the "Juxin Card". The replacement customer card is a "Bestcard", and the customer type is real-time based on the customer brand attribute of the customer in the CRM system. Automatically assigned, the card level is VIP card.

Tips: When the original "Juxin Card" diamond card and elite card customers replace their cards, they will be replaced by VIP cards. 4. Business functions (1) Payment functions: telecom bill payment and prepayment; card transfer; prepaid recharge for PHS, broadband, and stored-value phones; Beshit card validity inquiry, balance inquiry, customer payment password modification and balance transfer functions ; Pay front desk one-time fees and telecommunications bills through the bank POS terminal in the business hall; pay telecommunications bills through the fixed-line payment POS terminal. (2) Value-added functions: Comprehensive information services for payment and SP recharge; special discounts for Haobai merchants; making phone calls (201); dial-up Internet access (16300). (3) Featured functions: Online customer service center, 10000 self-service telecommunications services; customer points; point redemption; detailed order inquiry; Tianyitong and Boutique Network certification (coming soon).

(4), Beston card recharge channel 96088 self-service voice platform: Shanghai Telecom card can be used to recharge Beston cards, and balance transfers between Beston cards

Online customer service center: Shanghai Telecom cards can be used to recharge Beston cards, and balance transfers between Beston cards Bank card can be used to recharge the Beston card (coming soon) Fixed line payment POS: Bank card can be used to recharge the Beston card Telecom business hall: cash, bank card can be used to recharge the Beston card (coming soon) (5), Beston card balance inquiry channel

Customers can check the Beston card balance through the 96088 self-service voice platform and online customer service center. (6) Inquiry of transaction details The transaction details of Beston card can be inquired through the online customer service center (coming soon).