What if the Taobao account is abnormal?

The reasons for this situation are: brushing the bill, the password of the account is too simple, and there may be situations such as logging in from different places and publishing advertising information.

Generally speaking, in this case, the solution steps are as follows:

1. Open Taobao, enter your account and password, and the following page will pop up after logging in. Click "Please click here to verify" to enter the next step.

2. Then enter the login name and verification code again according to the system requirements, and then click "OK" to enter the next step.

3. In the pop-up page, you can see the option of "Enter mobile phone verification", and click "Verify now" to enter the next step.

4. Then enter the mobile phone number bound to Taobao account, and click "OK" to verify.

5. Finally, on the mobile phone number bound by Taobao, according to the page prompts, edit the short message and send it to the relevant number to complete the verification. After receiving the prompt of successful system verification, the verification can be completed and the account can be logged in normally.

Extended data:

One person can register multiple Taobao accounts.

But an ID card can only open one store on Taobao (and it can't be changed into other accounts, that is, Alipay can't be untied).

2065438+On March 3, 20051day, Taobao announced the launch of the "real name authentication" plan, so as to eliminate the transaction security risks caused by false registration information to the greatest extent. In other words, merchants who want to open a shop in Taobao must have "real-name authentication" in addition to "real-person authentication".

The so-called "real person authentication" is the annual inspection of Taobao. On the basis of a "real name authentication", an annual "real person authentication" will be conducted.

Before each audit, Taobao will notify the audit time in advance through Wangwang pop-ups, short messages, on-site letters, emails and other means. According to the specific requirements of Taobao's "dynamic gesture authentication" (random gestures), the seller should pose an identical gesture, take photos and upload them to the system to enter the review process. After the new "real person authentication" system goes online, Taobao will conduct regular audits on all sellers, and will also increase irregular identity audits on sellers with bad records.