What should I do if the volume of Huawei p30 is low?

If the media volume of your mobile phone automatically decreases, please check as follows:

1. Check whether relevant scenes are set in the Smart Life App.

If you set the scene of automatically adjusting the volume in the smart life App, the volume will be automatically adjusted under the trigger condition. Please open your smart life > scene to check the settings of the scene. If the scene is no longer needed, you can close the scene or long press the scene card and click Delete to delete the scene.

2. Check whether relevant scenes are set in the Smart Assistant.

Please check whether settings > Smart Assistant > Scene Linkage > related scenes have been set in My Scene. If the scene is no longer needed, you can close it, or press and hold the scene card and click Delete to delete it.

3. Do you use headphones, protective covers and leather covers?

If you use a protective case or leather case, you may accidentally touch and squeeze the volume button, which may lead to volume adjustment. Please take off the protective cover and try to use it.

4. Is there a scene of fever?

Huawei's unique temperature protection mechanism will protect mobile phone hardware when the phone temperature is high. For example, if the temperature is too high and you are playing audio on your mobile phone, the mobile phone will start speaker protection, and the playing sound will become smaller, and it will automatically recover after the mobile phone cools down. This is a normal phenomenon, please feel free to use it.

5. Display the volume bar and automatically adjust the volume without any operation.

If the phone displays the volume bar and automatically adjusts the volume without any operation, it may be a hardware problem of the phone (abnormal volume key or earphone jack). It is recommended that you back up the materials in advance (third-party applications such as QQ and WeChat need to be backed up separately), and bring the purchase voucher to Huawei Customer Service Center for testing and processing.

Related links are as follows: Huawei Customer Service Center makes an appointment for service delivery service maintenance spare parts price inquiry.