Shenyang taxi complaint 24-hour customer service hotline

The 24-hour taxi customer service complaint hotline is 12328.

12328 is the national unified transportation service supervision telephone number. The 12328 telephone number is a social welfare service supervision telephone number in the transportation industry provided to natural persons, legal persons, or other organizations. It is used to accept complaints in the business fields of highways, waterways, road transportation (including urban passenger transportation), maritime search and rescue, maritime affairs, rescue and salvage, etc. Reporting, information consultation, opinions and suggestions.

In addition, by sending the "12328" text message, you can connect to the 12328 short message platform of the province where you are located, and realize the SMS channel business processing. Mail channel business processing is implemented by sending emails. Please log in to the website of the province where the business is located to find the specific email address.

Complaint method:

1. There is usually a supervision telephone number or the name of the taxi company inside and outside the taxi. You can call the taxi company to make a complaint.

2. Search online for the complaint telephone number, email address, etc. of the local Passenger Transport Management Office, prepare the required complaint information, and leave your contact information for subsequent processing.

3. The complaint information is the evidence of the complaint. Taxis usually have the name, phone number and other information of the service driver, which can be recorded and kept as evidence.

4. Don’t be afraid when you encounter problems such as overcharging. Be sure to get the invoice for the car ride. This is the evidence when you make a complaint.

5. Another thing is to write down the license plate number of the taxi you took so that you can verify the driver at the time.