Why can’t I turn off the QQ super membership on my mobile phone, and the fees keep being deducted?

Based on the information you provided, it cannot be ruled out that the cancellation method was incorrect. The method to cancel the Super QQ service is as follows:

1 Hubei, Guangxi, Jiangsu, Fujian, Zhejiang, Heilongjiang, Shaanxi, Henan, Sichuan, Guangdong and Shanghai Unicom users: edit the text message "GBHQ" and send it to 10621700;

2 Shandong Unicom users: edit the text message "GBHQ" and send it to 10625700;

3 China Unicom users in other provinces: edit the text message "GBHQ" and send it to 10661700.

Warm reminder: Access numbers 10661700 and 10621700 can be used in Shandong, Guangdong, Sichuan, Shanghai, Fujian, Jiangsu, Zhejiang, Hubei, Liaoning, Heilongjiang, and Shaanxi. They need to be sent when closing the service. Cancellation can only be made if the access number is the same as the one you sent when you opened the service.

For example: when opening Super QQ, send HQ to "10661700", and when closing it, send GBHQ to "10661700". If you send GBHQ to "10621700", the service will fail to close.

If the above situation remains unresolved, it is recommended to contact China Unicom customer service in the place where the number belongs to find out.

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