Why can't the mobile phone receive the short message of mobile phone transaction code from China Bank, personal mobile banking and personal online banking?

Please make sure that the receiving mobile phone can be used normally, and the signal of the local operator is normal. If you can't receive the transaction code normally, it is recommended that you check whether the software for intercepting SMS is installed on your mobile phone, or try to restart your mobile phone after turning it off.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.