Model essay on annual work summary of property manager

As a property management administrator of an office building, it is also necessary to write a work summary! The following is the Work Summary of Office Property Manager that I collected for you for your reference! I hope I can help you! Stay tuned for more exciting content!

Summarize the annual work of property manager Fan and consciously strengthen his study.

Trying to adapt to the work, this is my first contact with property management, and I don't know much about the duties and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, ask for advice with an open mind, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.

Second, focus on their own work and earnestly perform their duties.

(1) Do financial work patiently and meticulously. Since I took over the financial work of * * * management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, ensuring the annual balance of payments and the realization of profit targets. First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check invoices and bills, and do a good job in bill management. The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements. The third is to collect service fees in time. Combined with the reality of * * *, on the basis of further understanding and mastering the service fee agreement collection method, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by XX company, the owner and us. 20XX annual service fee has been paid in full. The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and actively assist the director of the management office in charge of financial management. Especially in the aspect of recurrent expenditure, we should strictly control procurement, consumption and supervision to prevent extravagance and waste, and at the same time put forward some reasonable suggestions.

(2) actively do a good job in copywriting management. I have been mainly engaged in office work for the past six months, and I am quite sure of copywriting management. I have mainly done the following two tasks: First, data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.

(3) Do a good job of greening and maintenance seriously and responsibly. The greening work was given to me in June+10, 5438. For me, this is my first job. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is winter, and the greening work situation is even more severe. I have mainly done the following two aspects: First, do a good job in the daily maintenance of greening. The second is to carefully check and accept the handover.

Three. Main experience and gains

After working in * * * for half a year, I have completed some work and achieved some achievements. To sum up, I have the following experiences and gains:

(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.

(2) Only by actively integrating into the collective and handling all aspects of relations can we maintain a good working condition in the new environment.

(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.

(D) Only by establishing a sense of service and strengthening communication and coordination can we put? Work hard.

Fourth, there are shortcomings.

Due to lack of work practice and relevant work experience, the work of 20XX has the following shortcomings:

(1) I don't know enough about the contents of the Property Management Service Fee Agreement, especially about some previous charges;

(2) The cost of dining in the canteen is relatively high, which is easy to grasp macroscopically and difficult to control microscopically;

(3) The greening work situation is grim, and community greening management needs to be strengthened.

Verb (abbreviation for verb) What to do next?

In view of the shortcomings in the work of 20XX, in order to do a good job in the new year, the following aspects are highlighted:

(1) Actively coordinate with XX Company and the owner to further straighten out the relationship;

(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency;

(3) Managing money and accounts, and controlling current account expenditures;

(4) Do everything possible to manage the canteen and handle the relationship between cost and food;

(5) Do a good job in greening and maintenance of residential areas.

The annual work summary of property manager Fan shows that time flies. In a blink of an eye, 20XX has been six months. Under the direct leadership of the comprehensive management department and the efforts of the whole group, this year's work tasks have been successfully completed. The half-year property maintenance work is summarized as follows:

First of all, do your job well.

1. Copy the water and electricity meter every month, and collect monthly water and electricity billing and management fees in cooperation with finance.

2. In April, the post responsibilities and workflow were revised, and on this basis, the work records and equipment operation records were improved, and the post responsibilities were implemented.

3. Strengthen on-site management, supervise the decoration units in the residential area to construct according to the rules and regulations of the management office, without affecting the city appearance and safety management of the residential area, and construct the central air conditioning and fire fighting pipes in the shops according to the technical specifications to ensure the normal operation of the central air conditioning system and fire fighting system.

4.4. Noise treatment. XX international negative first floor water pump. The vibration and noise in the use of domestic water pump house make many owners in Building A complain that the noise of water pump seriously affects their quality of life. This problem has been solved through the transformation of the environmental protection bureau and the construction unit.

5. Assist in the transformation of the store's electricity capacity expansion line.

6. During the thunderstorm, timely dredge the garbage in the open ditch pipeline in residential areas, and do a good job in flood drainage and flood control.

7. The underground garage entrance and exit exchange project and the open-air parking lot are equipped with booths, gates and speed bumps.

8. Follow up the maintenance of community legacy projects. Repair cracks, water leaks, doors and windows, etc. )

Second, the maintenance of equipment and facilities

1. Update of elevator inspection method. In view of the frequent elevator accidents, this paper analyzes and summarizes the phenomena not found in the inspection by the engineering department, and improves and perfects the original inspection method. Strengthen the follow-up supervision of elevator maintenance, so that Yinye International 10 elevator can successfully pass the annual inspection of the elevator by the Bureau of Quality and Technical Supervision and obtain the elevator safety certificate.

2. Complete the operation, maintenance and cleaning of the equipment in Daxia core power distribution room in strict accordance with the requirements of the operation and maintenance specifications of the power distribution system and with reference to the annual work plan. At the same time, regularly maintain the busbar junction box in the distribution pipeline shaft of each floor.

3. Maintenance of weak current equipment, comprehensively clean up the weak current tube wells in the building, and cooperate with telecom, China Mobile, China Unicom and other companies to install, repair and maintain the equipment.

4. Maintenance of central air conditioning equipment, monthly cleaning of ceiling cooling tower and chilled water pipeline. Improve the safe operation performance of the equipment and ensure the normal supply of refrigeration in summer.

5. Do a good job in the daily management of building fire-fighting facilities in strict accordance with the regulations on fire control, and conduct a comprehensive overhaul and antirust refueling of fire-fighting equipment. In order to make the emergency light and evacuation indicator light system work normally, ensure that every evacuation indicator light, safety indicator light and corridor emergency lighting light are on after the fire, guide the owner (user) to carry out emergency evacuation in an orderly manner, reduce casualties, find out the faulty lamps in time for maintenance, and further improve the operational reliability of fire control facilities and equipment.

6. The generator should be maintained once a month. During maintenance, the operation should be started for 15 minutes to ensure rapid power generation in case of power failure.

Summarized and described in detail my work in the past six months, there are still some unsatisfactory places, but I believe that as long as I am in my post for one day, I will do my best and believe that I can do it well!

Fan Wensan, the property manager, summarized his work for three years and reviewed the next 20XX years. This year, under the care and guidance of the company leaders, he basically completed all the tasks delivered by the company.

During my work in the community customer service center, I learned how to serve well and how to deal with the problems raised by customers. In this year, lead the customer service center staff to seriously study and implement the company's total quality education and improve the service level. Always put safety management in the first place, which is summarized as follows:

1, do a good job in daily safety management business training for the security team;

2. Organize learning and drills to improve the ability of fire prevention and emergency response;

3, do a good job in the daily inspection of facilities and equipment and supervision and management of outsourcing units;

4. Do a good job in training the daily safety management business of the security team; Organize learning and drills to improve the ability of fire prevention and emergency response; Do a good job in the daily inspection of facilities and equipment and the supervision and management of outsourcing units; Supervise and follow-up the residents who have illegally decorated, such as the residents in Room xxxA6-202. During the decoration process, they did not listen to the dissuasion of the staff of the customer service center, and still went their own way, punching holes in the beams and illegally building scaffolding on the platform. The problem is very serious. The customer service center will issue a rectification notice and collect evidence on the spot according to the property management regulations, and report the relevant evidence to the relevant government departments.

5. Strive to cooperate with the company to build the community into a harmonious and civilized community, and often lead employees to visit at home to understand the living and living conditions of the elderly in the community, which has won unanimous praise from residents.

6. Lead the staff to carry forward the spirit of loving their posts and dedication. For example, it rained heavily on May 7, and from 2 pm to 6: 30 am in the flood fighting operation, all the community staff played their noble spirit of loving their posts and dedication, and no one left halfway, effectively ensuring the property safety of the community.

7. Strictly ask yourself to do a good job in service, carefully understand the problems reflected by community residents, observe and find problems on the spot, adhere to the principle of people-oriented and attentive service, and follow up, implement and solve every problem with a positive and serious attitude. If the hedge in xxx school is too high and too long, which affects residents' travel, 7-1-1kloc-0/clean up the chemicals piled up in the rental house. Successfully coordinated the 5-3-804 household ceiling water leakage dispute.

8. Existing problems: Under the influence of the company's comprehensive quality education for more than a year, employees' service consciousness has changed, but the phenomenon of waiting for work still exists, and employees will not take the initiative to find problems at work, which has certain dependence. Civilized manners and service terms have not yet become habits, work efficiency is low, and leaders are absent.

Solving the above problems and strengthening execution are the key points for us to improve comprehensive quality education in the next step. Through performance appraisal and post responsibility system, the bad habits of employees' slacking off and muddling along are curbed. Community service makes me deeply realize that efficient, earnest, earnest and attentive service can stand firm in the increasingly fierce service industry in modern times and meet the service needs of modern people for real life.

In the new year, I also need to strengthen my study, cooperate with the functions of the security department, take the initiative to understand the dynamics of community security, understand the ideological dynamics of employees, stabilize the team, take the initiative to find existing problems, do a good job in the construction of security team and business guidance training, and do my part for the development of the company.

Annual Work Summary of Property Manager Fan xx Property is my first formal job, and I have been here for three years. Remember the ignorance of that year. Thanks to the careful training of leaders and the care and mutual assistance of colleagues, I have grown up and my working ability has improved. The following is my personal work summary for 20XX years:

First, basic services:

1. In the days when 13 was on duty, I further felt the warmth of the big family of XX Garden. I can't see any complaints from everyone, only a warm smile on my face. During the duty period, the water pipes in front of the Lanxiuyuan group and the north-south main road burst. According to the instructions of the manager and the water cut-off plan, coordinate all departments, and do a good job in the owner's explanation and maintenance report. The longest time is 1 1 hour, which finally ensures the owner's domestic water, and the owner has no complaints.

2. Cooperate with the company to comprehensively promote 8S management activities, and make relevant signs and other signs such as banners, water signs and wall-hung documents.

3. Draft the production of all kinds of external written letters in the park, including work contact list, rectification notice, contact letter for renovation and construction rectification, and correspondence for docking with XX Lake Town Golf Club, etc.

4. Data management: in strict accordance with the provisions of the archives management. In particular, the owner's files should be clearly listed for easy retrieval, and each owner's information should be put in one file. At the same time, it is necessary to ensure the confidentiality of information and strictly implement rules and regulations such as borrowing and checking.

5. Cooperate with the visitor card system implemented by the park in June 5438+065438+1 October1,and notify the previous posts to release all temporary visitors (the owners' relatives and friends, construction rectification and renovation personnel, etc.). ) After the identity is confirmed by telephone, so as to ensure the safety of the owner's residence.

Second, the park life service:

1. Cooperate with the development of the park life service system, make various warm tips and post them, and send them to the owners through the district housekeeper.

2. Send short messages to the owners about various festivals and park activities.

3. Cooperate with the development of health services in the life service system of the park, and actively provide blood pressure measurement services for visiting owners; Issue physical examination cards to visiting owners and update relevant statistical data in time.

4. I made statistics on the development of life service in the park from October to August in 20XX/KLOC-0, and greatly improved my work skills and service concept in the process of learning individual service follow-up table and monthly statistics table.

Looking forward to next year, we will meet the opportunities and challenges and know that we still have too many shortcomings. We plan to do the following things to improve ourselves in 20XX:

1.20XX At the beginning of the year, because of the affirmation of the company, I was promoted to head of the department, and my responsibilities and obligations followed. But I need to improve my team cohesion and management skills. I will communicate well with other departments in the next year, so that the work team can maintain a serious and lively healthy atmosphere, learn to better supervise the work, ensure the service quality of the department, give full play to the collective role of employees, and further improve the service quality.

2. Follow up the timely rate and completion rate of maintenance work in time, so as to solve the problem for the owner in time.

3, more to the scene to understand the actual situation, you can more thoroughly understand the relevant property terminology, and you can find the best way or way to deal with the problem.

4. Summarize the existing problems and lessons in time, and compile cases for mutual exchange, reference and learning.

5, strive to improve their skills and management level, do a better job.

6. In addition to learning the related categories involved in this department, we should also learn the processes of other departments to lay a solid foundation for the overall control ability in the future.

7, strengthen the organization and coordination and the ability to deal with emergencies.

Our work is a series of small things, but it is not easy to do them well. During my working days in xx, I deeply feel that xx can tap my greatest potential, and my leaders and colleagues are my mentors and friends. I will find my own development direction and keep my enthusiasm and forge ahead in this job!

Annual Work Summary of Property Manager Fan Looking back on the coming 20XX years, my work is also experiencing extraordinary. In February, I returned to Yufeng with pure emotions. I started a new environment, and my work materials were wrapped in familiarity and unknowns, which prompted me to make more efforts to learn and challenge. A few months have passed in an instant, and the work is proceeding in an orderly way. At the end of the year, everyone should sort out the past and plan the future. At this moment, I will summarize my work in the past year as follows:

I. Property service work

Property management mainly includes all occupancy matters, daily maintenance, complaint handling, fees, infrastructure equipment maintenance, environmental sanitation, and pest control for new owners; There are also study and training, inspection by higher authorities, etc. The main work of the management office when urging the payment of management fees and rectifying the problems of public facilities and equipment in the community in 20XX. Combined with the actual situation, on the basis of further understanding of the service fee agreement collection method, with the full cooperation of colleagues in various departments of the property company, some work was successfully completed.

Second, the work of the office.

Office work is also one of my work areas. I have a lot of work. To deal with complicated and trivial work, we need to strengthen our work consciousness and pay attention to speeding up the pace of work. Improve work efficiency. Mainly do the following two aspects: 1. Data entry and document arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements. Twenty archives management work. After arriving at the management office, the systematic and standardized management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting, classify and file the files, and register them well.

Third, do a good job in the financial work of the management office

Be patient and meticulous in financial work. Since I took over the financial management, I have carefully checked the financial accounts, cleaned up the financial relations, strictly implemented the financial system, and made every account well, ensuring the balance of payments. First, do a good job in every entry and exit account. I can record and register every entry-exit account according to the classification rules of accounts. At the same time, carefully check the bills and make detailed records. Second, do a good job of monthly routine reconciliation. According to the financial management system, I refine the income and expenditure of the month, prepare financial statements regularly, and reconcile the accounts in time according to the company's requirements. There are no omissions or misstatements. The third is to control expenses reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and assisting the leaders of the management office in financial management. In the recurrent expenditure, strictly control procurement, consumption and supervision, prevent extravagance and waste, and put forward some reasonable suggestions.

Fourth, be responsible for the greening and maintenance of the park.

At present, the shortage of greening personnel is in winter, and the greening situation in the park is even more severe. Mainly do the following two aspects: first, do a good job in the greening of the park and the daily maintenance of facilities; The second is to clean up the road and every corner in time, eliminate snow, and do a good job in handover and acceptance.