How does Taobao agree to a refund?

Question 1: Where do Taobao sellers agree to refund? Hello, I am a Taobao seller. First of all, I will tell you that there are two ways. The first way is to go to the seller's center and click on someone else's refund information, and then click on the refund information to send your address to the other party, so that the other party can return the goods to you. Click the refund agreement after receiving the goods. If you don't pay attention to other people's refund information within 4 days, the system will automatically refund the money to the customer. The second method is to find the refund message in the message of Niu Qian platform, and then operate as above. Thank you! ~~

Question 2: How do Taobao sellers agree to the buyer's refund on the mobile phone? If there are thousands of mobile phones, they can agree to refund the buyer.

You can see the refund form in the transaction management, or click the refund directly, or click his order directly at the place where you chat with the buyer Wangwang, and you can agree to his refund.

Question 3: How to check whether the seller agrees to refund on Taobao? Since the seller agreed, I'll give him a refund directly to you. You return the goods to the seller. Remember to leave yourself a single number. If the seller does not admit it, he can also prove it.

Question 4: Can Taobao modify the reason for refund after agreeing to refund? number

If the seller agrees to refund the return information, the buyer cannot modify it. It can only be modified without the consent of the seller.

Of course, if the order is not confirmed, the buyer can cancel the refund and reapply. If the order has been confirmed, it is an after-sales refund. Don't cancel it.

Question 5: What should Taobao do after applying for a return agreement? Specifically, it takes several days to wrap things and contact the courier company to pick them up. Remember to keep the receipt and the ingot, and then trace the logistics.

If the return is due to your own problems, the freight will be borne by yourself.

If it is a quality problem, ask the seller to refund the freight after seeing the logistics sign.

Then ask the seller to confirm the refund.

Question 6: How does Taobao apply for a refund (goods) for returning Taobao? First, the buyer applies for a refund-the two parties communicate-the seller must agree to this refund agreement-and then the buyer delivers the goods-uploads the single number in this refund detail after delivery-and the state will change to waiting for the seller to receive the goods-the seller confirms after receiving the goods-and the refund is completed.

1. Log in to "My Taobao"-> "Bought Baby" to find the relevant transaction, and click the corresponding "Refund" button to apply for a refund (please apply for a refund before the timeout indicated on the page, usually 30 days by surface mail, 10 days by express delivery, 3 days by virtual goods and automatic delivery 1 day);

Click the refund button and select "I have received the goods" and "I need to return them". Note: If you have not received the goods, please do not select this option, and do not select this option for any reason. If you click this button without actual receipt, it will lead to both money and goods being empty!

2. Fill in the amount you need to pay the seller in the box behind "I am willing to pay the seller". For example, if your product is 25 yuan, and now you negotiate with the seller about 20 yuan, then you can fill in this 20 yuan, and the seller will pay the seller 20 yuan and 5 yuan will return it to the buyer. If you want a full refund, you don't need to give the seller money, just fill in 0! Then fill in the refund instructions, enter your Alipay account payment password, and apply for a refund immediately.

3. After the buyer applies for a refund, the refund agreement waits for the seller's confirmation. You can check the buyer's refund now. The seller has 15 days to process the refund agreement. If the timeout is not handled, the refund agreement will take effect and the transaction will enter the return process.

4. If the seller agrees to the refund agreement, it is necessary to select the return address, save it, and notify the buyer to return the goods. Buyers should fill in the delivery method, select the logistics company in time, and complete the return. Under normal circumstances, the system will give the buyer 14 days to return the goods (please refer to the timeout reminder on the refund page for details). If the goods are not returned on time, the refund agreement will be cancelled and the system will transfer the transaction money to the seller's account.

5. If the seller disagrees with the refund agreement, the transaction status will change to "The seller disagrees with the agreement and waits for the buyer to modify it". At this time, the timeout given to the buyer is generally 15 days. If you need to apply for a refund again, please operate again. If both parties fail to reach an agreement on the repeated application and rejection of the refund agreement, the "customer service intervention status" will be changed to "customer service intervention is required", and Taobao customer service will intervene to help both parties negotiate within 30 days from the date of refund application;

6. If the buyer chooses to send the returned goods by express delivery, the seller can confirm the receipt of the returned goods within 10 days (you can check the overtime reminder on the refund page for specific overtime), and the transaction status will change to "The buyer has returned the goods, waiting for the seller to confirm the receipt of the returned goods". If the seller agrees to the refund agreement, the refund is successful. If the seller refuses the refund agreement, please explain the reasons in detail and actively contact the buyer for negotiation.

7. If the seller does not agree to the refund after the buyer returns the goods, the two parties cannot negotiate successfully, and the "customer service intervention status" will become "customer service intervention required". Taobao customer service will intervene within 30 days from the date of refund application to help both parties negotiate.

Matters needing attention

Online shopping is cheap and convenient. Every store in this store is different from person to person. My point is to look at credit first, and the importance of credit is self-evident.

Look at the price. If there is little difference between the online price and the genuine price, it is generally better. It's so different that I can't believe it.

Look at sales records and evaluations. Don't just look at the word "like" and say nothing else. Look at the buyers who say something wrong, so that you can see what you bought.

Really good or bad.

? Look at old customers. Buying something once is generally no problem for the second time.

Question 7: How does Taobao refund 0 1 in bulk?

To apply for a refund, first log in to your Taobao account and enter the account name and password;

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After entering the Taobao page, select My Taobao;

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The next step is to choose the treasure you bought in Taobao's transaction;

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Among the purchased treasures, select the items that you want to apply for a refund, and click the Refund \ Return option;

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The next step is to select the refund reason and related refund instructions. After filling it out, submit a refund application.

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Then the next step is to fill in the relevant Taobao refund application, which is the detailed information of the refund application;

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Next, after your refund application is submitted successfully, you will be prompted to apply for a refund successfully, and then wait for the seller to handle it. Please note that the refund application can be modified at any time.

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The next payment status is that the refund agreement is waiting for the seller to confirm. Enter the refund details to view the specific refund details;

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The last step is to check the baby you bought. If the seller's refund is successful, the transaction will be closed automatically.

Question 8: The Taobao seller has agreed to return the goods and sent me the address. What should we do next? If you apply for a refund in the Taobao order, the seller agrees to pack the goods and return them, and then enter the logistics information into the order. After the seller receives the goods, click OK to receive the goods, and the money will be automatically returned to your account.

Question 9: Why does Taobao directly refund money without my consent? It may be that the seller didn't handle the refund after the timeout. If you agree to the refund, Taobao will automatically refund it by default.

Another situation is to apply for a refund, and the consultation is inconsistent, and apply for a second child to intervene. Xiao er finally supports the buyer and will also refund directly.

Question 10: Taobao seller agrees to return the goods, and then how to cancel it? Open my Taobao, open my order, find the order you want to refund and return, click the refund button, click in, and you will see the revised refund information. After clicking in, you can see that there is a refund cancellation.

In addition, the seller agreed to return the goods. If you don't want to return it, you can also confirm the receipt directly. The refund will be cancelled automatically after the receipt is confirmed.

Or leave him alone. If you don't return the goods when the time is up, the system will close the refund, and then continue to count the time slowly until the system automatically confirms the collection.