What should I do if I cannot receive the verification code when logging in to Wo Video?

The reasons for not receiving text messages or verification codes are as follows:

1. You can first check whether the mailbox is full, and if so, please delete some information;

2. If you still cannot receive the message after deleting it, you can change the phone or card to test to see if it is a hardware factor;

3. After eliminating the above reasons, you can try to test whether the message can be received in other locations and see if it is possible. Is it due to weak local signal?

If none of the above problems exist, please contact local customer service to handle the problem.

If you encounter problems while using Wo Video APP, you can try the following methods to solve the problem:

1. Cannot open, crashes, or freezes: It is recommended that you contact us through our company Re-download and install the Wo Video APP from the official website, and check whether the mobile phone software and hardware versions meet the installation requirements;

2. Abnormal states such as black screen and lag: it may be due to too many people online, causing network congestion. , it is recommended that you try again later;

3. Buffering for a long time and unable to play: It is recommended that you click the avatar in the upper right corner to enter "Personal Center" > "My Wo Video" > "My Settings" > "Clear the system cache" and try to play again after the cleaning is completed;

4. Screen freeze or white screen: It is recommended that you check whether the memory is sufficient. It is also recommended to clear the memory, then restart the Wo Video APP and try to play again.

Warm reminder:

1. The specific functions and operation paths of Wo Video APP are subject to the actual page;

2. If the above operations cannot solve the problem, You can go to our business hall and the staff in the business hall will help you solve it.