What should Taobao buyers do if they don't pay when they receive the goods? Supervise the buyer to confirm the receiving skills (

No, no, no, many sellers will encounter the situation that buyers will not pay. They won't place an order after buying and receiving the goods for many days. Contact it, he ignored it, and finally waited until the system automatically received the goods. As a result, he extended the delivery date for you. Alas, keep waiting. Taobao should really shorten the delivery time, and the funds will be withdrawn too slowly. Have you ever met the following two situations? What if the buyer does not confirm the receipt of the goods after receiving them? Don't worry, the secured transaction system is equipped with "automatic confirmation of payment time". When the payment time is up, the system will default to the buyer's confirmation of receipt, and the money will be automatically credited to the seller's Alipay account. The following are the automatic payment confirmation times of different transaction types: from the date when the seller declares the delivery, it is virtual: the goods are automatically recharged, and the system will automatically confirm the receipt immediately after Alipay payment is completed. If you buy goods that are shipped automatically, the system will automatically confirm the receipt after 24 hours from the "Seller Shipped" status. If virtual goods are purchased, the system will automatically confirm the receipt after 3 days from the status of "Seller Delivered". Physical goods: If the logistics mode selected at the time of purchase is express delivery or EMS and logistics is not required, the system will automatically confirm the receipt after 10 days from the "Seller Delivered" status. If the logistics mode selected at the time of purchase is surface mail, the system will automatically confirm the receipt after 30 days in the status of "Seller Delivered". Or the recommended logistics (YTO Express /ZJS/ Yafeng Express /EMS/e-mail) has a 3-day timeout after the buyer signs for it. If the seller fails to reply to the receipt when using the recommended logistics, the payment will be paid 10 days after the seller delivers the goods. If the buyer fails to confirm the receipt of the goods and does not apply for a refund, the system will complete the transaction by default and pay it to the seller. Before the timeout of 3 and 1 day, a reminder letter will be sent to the buyer's Alipay registered mailbox. What should I do if I don't get the buyer's praise after receiving the money? After the transaction is successful, the buyer's money will be automatically transferred to the seller's account. At this time, the seller needs to make an evaluation for the buyer. After the seller gives a favorable comment to the buyer, if the buyer still fails to reply within 15 days, the system will automatically give a favorable comment. Please note: the premise is that the seller must give the buyer an evaluation, otherwise the system will not automatically give the seller a favorable comment. Many sellers don't understand this process. As long as the buyers don't confirm, they frantically call the buyers to harass them, which eventually leads to many bad reviews. So don't blindly collect. Let's first analyze the reasons for not confirming in time. Generally speaking, there are the following possibilities: after receiving the goods, busy with things and busy forgetting (forgetting type); After receiving the goods, there are indeed things (such as business trips) that cannot be confirmed immediately (unavailable type); After receiving the goods, try to see the effect of the goods first, and then confirm when you are satisfied (after you are satisfied); I didn't enjoy the discount/discount when I bought something, and I was unbalanced. I dragged my feet and didn't confirm it (unbalanced type); The delivery is slow or the recharge is not full, and the buyer does confiscate the goods (third-party type); The most common thing is that buyers don't click on receiving goods after receiving them. Although the goods have been received, the buyer thinks that the transaction has ended, the money has been given, the goods have been taken, and they have never been online since then. According to the above analysis, within 7 days after the buyer receives the goods, if there is a problem with the goods, the buyer will naturally go to Taobao to find the seller's theory. If it is not on Taobao, it means that the goods have been received, but it is not confirmed. This situation is the most likely, so 7 days is enough to determine what kind of situation it is. (Taboo: Buyers will collect money immediately after receiving the goods, which will make people very disgusted. Generally speaking, after 7 days, we will ask the goods politely. For customers who have received the goods for 7 days, you can contact them first and try to politely ask for the collection, so that the buyer can confirm the payment through Want Want or SMS. Forgotten and partially unavailable types are generally confirmed soon. Second, help you send a reminder notice through Taobao customer service, so that Taobao buyers can pay you as soon as possible. If you are satisfied with the post-type, imbalance and third-party buyers, you will also ask for communication through your reminder. Where there is communication, there are solutions. (Remember to make money harmoniously) Third, you can't get in touch in any way. Send a message, send a text message, make a phone call, there is no reply, and there is no payment, so we can only wait for the system to pay automatically. Note: 1. Don't push the goods for a short time, which is the same as the buyer shaking the screen for a short time and sending a message to push the goods. In case buyers are too busy to confirm, the consequence of frequent reminders is that they may lose stable customers and even receive bad reviews in the future. 2. The attitude of urging buyers to confirm must be good. Don't spoil others' mood with a negative attitude. Learn to smile forever like mobile telecom customer service. Smiling service and good luck, the good mood of collecting customer service will convey the feeling of positive energy to the other end of the computer. If you can't do it, don't be sharp and avoid negative tone and wording, because you will never get the positive result you want. Sellers are also "buyers" from the customer's point of view, thinking about "humanistic care".