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What should I do if Samsung's mobile phone crashes on the black screen?
If the phone often crashes during use, it is suggested that:
1. If there is a crash problem when using the software, please check whether there is a new version of the software, and if so, please update the software version. If you download the software yourself, it is recommended to uninstall the software and reinstall it or try to download other versions of the software.
2. Check whether the mobile phone has a system update push, and upgrade the mobile phone to the latest system version.
3. If it doesn't work, please back up the data in the mobile phone and restore the machine to the factory settings.
If the problem still occurs after the above operation, please take the purchase invoice, maintenance card and machine to the service center for inspection.
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