I would like to ask the seller to be complained by the buyer that I called him stupid, and what punishment will he receive? Will the store close?

If it is as simple as asking you a question, Taobao will not think that the complaint is established.

If the abusive situation is obvious, Taobao thinks that the seller has violated the rules, and will deduct the seller's store points 12 points according to the harassment rules; There will be three serious cases: permanently freezing accounts, permanently freezing stores, and permanently freezing the creation of new stores. The language or behavior of the general seller is not particularly excessive, or the two sides quarrel. Taobao is just a warning and will not be punished.