Is there a charge for checking ID card information at the train ticket sales point?

At this stage, the train ticket sales point does not have the authority to verify the identity card information, so there is no charging phenomenon. If citizens need to verify their ID card information, they need to go to the ticket office of the station for free verification.

Matters needing attention in identity verification of railway internet ticket purchase

I. Registered users of resident ID cards and common contacts (passengers)

1. Authentication

Registered users can go to My12306->; Check the authentication status (hereinafter referred to as status) of registered users and common contacts (passengers) in "View Personal Information" and "Common Contacts" respectively.

Statement category and meaning:

1.2 "to be verified" means that the identity information of registered users and common contacts (passengers) has not been verified, and the original resident ID card needs to be verified at the ticket window of the station.

In case of long names, uncommon words, traditional Chinese characters, etc. Can only be handled at the ticket window of the station. Registered users should also provide the last 4 digits of the mobile phone number or the first 3 digits of the registered email address, and common contacts (passengers) should also provide the ID number filled in by registered users when registering.

1.3 "Failed": It means that the identity information of registered users and common contacts (passengers) has been verified but failed, and it is necessary to modify the content of the identity information filled in this website, which is completely consistent with the original resident ID card. When the saved status shows "pending verification", you must bring the original resident ID card to the ticket window of the station for verification.

In case of long names, uncommon words, traditional Chinese characters, etc. Can only be handled at the ticket window of the station. Registered users should also provide the last 4 digits of the mobile phone number or the first 3 digits of the registered email address, and common contacts (passengers) should also provide the ID number filled in by registered users when registering.