ICBC employees receive internal verification messages.

If it is a real message from ICBC, it means that someone is changing your password. You need to pay attention. If it's from an unknown number, it may be a scam message. Don't click on any link he sent you, or your password may be stolen, causing property damage. When the customer resets the password of the electronic banking channel, ICBC will send a short message. If the customer receives a text message without operating, it may be caused by someone else entering this number when doing related operations. You can do the following to prevent risks, and don't disclose the verification code:

1. Change the card withdrawal password to prevent others from operating the account.

2. Report the loss to prevent the funds from being stolen.

Operating environment: Android, Apple ios

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What should I do if I forget my industrial and commercial bank card password?

If you forget the bank card password, then the cardholder needs to retrieve the password to continue to use the bank card function normally. If the cardholder really can't remember the password, he can go to the bank outlet to change the password.

Bank card users can also reset their passwords through online banking. Log in to official website, the issuing bank, and enter official website Bank, then you can log in to personal online banking, find the "password recovery" option in online banking, click Enter, and then fill in the bank card number, ID number and other information according to the page prompts. After filling in, click "Next" to handle the password reset business and upgrade to a new bank card password according to the page. After successful entry, the user is generally required to enter a new password again. Finally, the user will be asked to verify the mobile phone and enter the SMS verification code and dynamic password to complete the password reset service.

Users need to bring their valid identity documents and bank cards when changing their passwords at bank outlets, and queue up at the bank to get the number. After the user is called, register and reset the password at the bank outlet window. It takes about 3-7 days for the average user to reset the password after applying for it. When the password reset business is officially handled, the user only needs to follow the instructions of the bank staff. First, enter a new 6-digit password and confirm it again. The password re-entered this time is a bank card.

Operating environment: ICBC latest version 6.10.0.3.5.