What does the account manager of ICBC do?

The account manager of ICBC is mainly customer-oriented, handling intermediary business such as deposits and loans of customers, and is responsible for maintaining customer relations.

As a representative of the external business of the financial industry with rich connotations, the account manager of Industrial and Commercial Bank of China vigorously markets financial products to target customers, provides high-quality financial services, and builds a bridge for communication and relationship development between banks and enterprises.

The account manager is the key figure in the banking service and the window in the banking service window. It plays an important role in maintaining customers, tapping customer potential, expanding customers and improving customer loyalty.

The account manager is not only the representative of the relationship between the bank and its customers, but also the representative of the bank's external business.

The responsibilities of the bank account manager include:

1. Fully understand customer needs, market products and win business from them, and at the same time coordinate and organize relevant professional departments and institutions of the whole bank to provide customers with all-round financial services;

2. On the premise of actively preventing financial risks, establish and maintain long-term close contact with customers.

In a narrow sense, account managers and securities brokers refer to the people in securities companies who are in contact with customers and provide services for them. Broadly speaking, the current account manager refers to the management talents who deal with customers.

Due to the different business strategies of different companies, not all account managers are engaged in the same job. Some account managers only provide early customer development work without providing specific services to customers, while others are only responsible for providing services to existing customers without developing new customers. But most of the time, account managers, or securities brokers, refer to this kind of account managers, which are very common in overseas securities markets and want to develop customers and provide services to customers. On the one hand, they have to spend a lot of time to contact potential customers, attract customers with their own services, and provide all kinds of one-on-one personalized services for existing customers.

The above is all the answers to what ICBC account managers do.