Apple's mobile phone can't receive the SMS verification code sent by 163 mailbox. What should I do?

Because SMS verification code is sent by Netease to email users through the gateway of mobile phone service provider, it belongs to the third-party SMS service, and whether it can receive SMS normally will be affected by SMS gateway and mobile phone number service.

If you don't receive SMS verification code for a long time, it may be caused by the following reasons:

The number of acquisitions exceeds the limit.

Solution: You can only get the verification code twice a day for free. If you need more, please send a short message according to the page prompts.

People around you can use it normally, but they can't get it themselves.

Solution: It may be the phone itself. It is recommended to change the mobile phone card to someone else's mobile phone and try again.

Use a mobile phone abroad or use an overseas mobile phone.

Solution: Due to the influence of mobile phone service provider's business, the mobile phone cannot receive the verification code when it is used abroad or used abroad. It is recommended to replace the mobile phone as much as possible.

The SMS gateway is congested or abnormal.

Solution: When the SMS gateway is congested or abnormal, the sent SMS will be delayed or lost. I suggest you try again later.

Mobile phone service is not supported.

Solution: At present, overseas mobile phone numbers and all segments of the three major domestic mobile operators have been supported. However, some users with port numbers are temporarily unable to receive short messages from third parties due to changes in data interfaces. Please call Netease customer service hotline for consultation.

Mobile phone security software interception (for smartphone users who have installed security software)

Solution: Open the mobile phone security software, temporarily turn off the interception function, and then try to get the verification code again.