What's the difference between 12348 and 12368?

Provide different services. 12348 belongs to the Ministry of Justice and provides legal services and free legal consultation services; 12368 is a court, which provides consultation for filing a case, commonly known as a place where complaints and lawsuits can be filed.

1. 12348 is a platform established by the national judicial administrative department to provide legal services for citizens.

12348 responsibilities of legal service telephone:

Mainly answer legal advice and popularize legal knowledge; Implement internal linkage and improve door-to-door service.

Communicate external information and do a good job of case diversion; Strengthen regional cooperation and do a good job in coordination and linkage among functional departments.

Do a quick response to prevent disputes from intensifying; Comply with relevant regulations and provide legal aid.

Master social conditions and public opinion and be a good party and government worker; Accept social supervision and improve the service quality of legal service institutions.

Second, 12368 is the judicial information public service number determined by the Supreme People's Court and widely used in the national court system.

12368' s main duty is to serve the public and participants in litigation, with static information such as litigation process and litigation knowledge consultation and dynamic information such as case trial and execution as the service content, and provide services and convenience for the public to participate in litigation activities by telephone access, voice, SMS and fax.