Why do mobile phones always receive one message three times when receiving text messages? Mine is Lenovo a789. Why is this?

Hello, thank you for choosing Lenovo products.

Sorry for the inconvenience caused to you.

If the device repeatedly receives text messages, you can refer to the following troubleshooting operations to try to solve the problem:

1. If it is a service message, it may be a problem with the operator. You can consult the operator specifically. Customer service understands the situation (Mobile customer service hotline: 10086; China Unicom customer service hotline: 10010; Telecom customer service hotline: 10000);

2. If you receive repeated text messages from mobile phone contacts, it may be that a third-party text message has been installed. It is caused by software. It is recommended that you try to uninstall the relevant software and observe the use;

3. It may be caused by too many users accessing the base station near the peak period and the operator's network congestion. It is recommended that you try changing the time period and environment;< /p>

4. If you have the conditions, it is recommended to change to another SIM card and observe whether you can send and receive text messages normally. It is not ruled out that it is caused by abnormalities in your own SIM card;

5. After the above operations It cannot be improved. It is recommended that you back up your phone data and restore factory settings to see if it improves.

If the problem still cannot be effectively solved, for your normal use in the future, it is recommended that you take the time to go to a nearby Lenovo authorized repair station for detailed inspection and treatment.

Lenovo authorized after-sales site query: /lenovo/wsi/station/servicestation/default.aspx?intcmp=MIDH.

I hope the above reply will be helpful to you. Thank you for your support of Lenovo. I wish you a happy life.